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Engineer the future of global finance. At Citi, our Tech team doesn't just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
Job Responsibility:
Supporting the applications covered by the Equities Data Fabric Production Management Team
Part of a global follow-the-sun team ensuring overnight service restarts and batches complete successfully and within SLAs
Investigate issues raised by our client application partners, improving data quality checks, monitoring and alerting
Work closely with the in-house dev teams, escalating issues where needed
Track incidents in Service Now, own the stability book of work in Jira
Improve monitoring, observability and controls for our stack
Improve resiliency and recoverability for our stack, holding our dev team accountable
Requirements:
Strong problem solving and analytical skills
Multi-tasking and prioritisation of issues based on impact
Ability to work under pressure, reacting quickly to issues and outages
Mindset of constant improvement and anticipating issues
Good all-round technical skills, Log analysis, scripting, Unix, SQL
Good communication skills, facing off to technical and business stakeholders
Nice to have:
Strong problem solving and analytical skills
Multi-tasking and prioritisation of issues based on impact
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources