CrawlJobs Logo
Citi Logo Citi · IT - Software Development

Equities Cash EMEA High Touch Technology Lead – SVP

United Kingdom, London · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

Job Responsibility

  • Delivering on a multi-year technology transformation roadmap in alignment with the budget constraints and in line with the business value proposition
  • Close partnership with the business to maximize the value of the platform while driving the consolidation of multiple systems
  • Oversight of legacy and vendor trading platforms in the region
  • Management of book of work for these platforms through the period of transition to a new system
  • Rapid adoption of AI toolkits in line with the firm’s strategy of modernization of the development process
  • Management of a global team of developers and analysts
  • Oversight of system architecture, design of key modules, SDLC, and adherence to technology standards
  • Close collaboration with production support and quality assurance teams to ensure successful delivery and operation of the system
  • Technology budget management and meeting budget targets
  • Partnering with the global leadership on optimizing and revising a multi-year delivery strategy
  • Consolidation of technology products and rationalization of vendor relationships
  • Hiring new talent
  • Partnership with other technology teams including Client Connectivity, Execution Services, Middle Office, and Risk
  • Close partnership with regulatory, compliance, and audit

Requirements

  • Past record of successful delivery of sales or trading order management systems on a global scale
  • Strong Engineering background and command of modern architectures and frameworks (GUI, middleware, server, document & relational databases)
  • 10+ years of experience in Java development
  • Strong command of modern Software Development Lifecycle (SDLC) best practices
  • Solid understanding of Equities products and services (cash, program trading, listed derivatives, swaps, convertible bonds)
  • Good understanding of EMEA trading regulation
  • Strong knowledge of FIX protocol
  • Excellent written and verbal communication skills
  • Experience with budget and vendor management

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
Citi - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Equities Cash EMEA High Touch Technology Lead – SVP

8 matching positions

New

Manager, Franchise Business Partner, Korea and Japan

This role offers a dynamic and energetic individual to enable customer participa...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Japanese is required for this role
  • Possess a strategic and business mindset
  • Successful track record in payments, translating strategies into large scale programs and adapting them across business and/or markets
  • Demonstrated business acumen and learning agility
  • Ability to work in a high paced team environment
  • Ability to manage multiple priorities and initiatives while exercising sound judgment and flexibility
  • Self-motivated, people-centric and results-oriented
  • Demonstrated ability to work independently without direct supervision
  • Demonstrated teamwork
  • Possess strong analytical skills, detail oriented and ability to operate effectively in a complex global environment
Job Responsibility
Job Responsibility
  • Proactively engage and provide guidance and ensure early engagement on strategy and execution of initiatives
  • A trusted advisor and go-to person for internal and external stakeholders on Franchise Growth & Enablement
  • Deliver Franchise revenue from Franchise Solutions advisory services
  • Engage with Customers to build and deliver Franchise related services as well as generate sales leads for Mastercard Value Added Services
  • Be a strong collaborator with Account and Product teams to enable new opportunities in core businesses, processing initiatives, multi-rail flows, new customer segments (instalment providers, fintechs) that go to Extending the Franchise
  • Support measures to counter disintermediation, nationalism and localization threats
  • Provide thought leadership, drive resolutions and delivery of initiatives through cross functional engagements at Divisional, Regional and Global levels
  • Partner with Business Development, Product, Account Teams, Customer Risk, AML, Customer Delivery to create and implement solutions for strategic initiatives
  • Ensure Customer Onboarding is executed with CRM principles, within SLA timelines for a seamless and delightful customer experience
  • Ensure a risk-based approach for Customer engagements and business initiatives
  • Fulltime
Read More
Arrow Right
New

Customer Support Agent - Dutch Speaker

Do you speak fluent Dutch and have a good command of English? Do you enjoy helpi...
Location
Location
Portugal , Porto
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 18, 2026
Flip Icon
Requirements
Requirements
  • Native or near-native Dutch skills (spoken and written)
  • Good communication in English
  • Passion for customer service and helping others
  • Problem-solving mindset and cool under pressure
  • A team player with a proactive and resilient attitude.
Job Responsibility
Job Responsibility
  • Provide customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets
  • Deliver technical support and troubleshooting for medical diabetes devices and accessories
  • Assist patients with product usage through multichannel support (calls, email, chat, SMS)
  • Manage order intake, renewals, and documentation in compliance with guidelines
  • Apply active listening and empathy in sensitive situations
  • Follow defined procedures and scripts to ensure regulatory and safety standards.
  • Fulltime
Read More
Arrow Right
New

Staff Pharmacist FT

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Mustang
Salary
Salary:
60.00 - 73.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
September 27, 2026
Flip Icon
Requirements
Requirements
  • Active Pharmacy License in the state in which you are employed
  • Not on the DEA Excluded Parties List
  • Immunization Certification through an accredited organization (e.g., APhA)
  • No pending felony charges or convictions for criminal offenses involving controlled substances
Job Responsibility
Job Responsibility
  • Supporting the Pharmacy Manager in leading and directing Pharmacy Technician Support Staff
  • Supporting the management, oversight and operation of all aspects within your pharmacy including Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service, Personnel Management, Inventory Management, Financial Profitability, Loss Prevention, Workflow Management
  • Keeping customers and patients healthy through adoption and management of patient care programs
  • Leading with Heart – display empathy and compassion for patients, customers, caregivers and colleagues
  • Motivating, inspiring and developing Pharmacy Support Staff
  • Identifying critical business opportunities and contributing to the development of meaningful solutions
  • Successfully implementing those solutions by leading your team
  • Adapting to change and adjusting plans
  • Seeking new ways to grow, collaborate with others and deliver better outcomes
  • Aligning others around purpose to gain support and commitment
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Bonus, commission or short-term incentive program
  • Fulltime
Read More
Arrow Right
New

Customer Support in Danish

Are you fluent in Danish? Are you passionate about delivering exceptional custom...
Location
Location
Portugal , Braga
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 18, 2026
Flip Icon
Requirements
Requirements
  • Fluency in Danish and proficiency in English, both written and spoken
  • Previous experience in a call center environment (preferred)
  • High school diploma or equivalent
  • Higher education degree is a plus
  • Knowledge of technical troubleshooting methods (a bonus)
Job Responsibility
Job Responsibility
  • Respond to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm
  • Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively
  • Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system
  • Collaborate with colleagues to enhance the overall customer experience
  • Stay updated on the client’s latest offers, policies, and services to provide customers with accurate and timely information
  • Exhibit warmth and enthusiasm in every customer interaction
  • Fulltime
Read More
Arrow Right
New

Customer Support - GE - EN

Are you fluent in German and English and looking for a job in the economy area? ...
Location
Location
Portugal , Porto
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 18, 2026
Flip Icon
Requirements
Requirements
  • German native or fluent speaker (mandatory)
  • Good proficiency in English
  • Good communication and customer-friendly service focus
  • Tech savvy and passion for the area of economy
  • Availability to work in Porto offices
Job Responsibility
Job Responsibility
  • Customer support to German speaking customers by phone, email, chat and social media channels
  • Support our merchants for all questions and inquiries about our products and services
  • Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants
  • Closely work with other departments together, for example Sales and Marketing
  • Fulltime
Read More
Arrow Right
New

Call centre manager

A large, well-established organisation is looking for a versatile, agile leader ...
Location
Location
New Zealand , Wellington
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 28, 2026
Flip Icon
Requirements
Requirements
  • Proven Experience: Demonstrated background leading, motivating, and managing performance within a fast-paced call centre or contact centre environment
  • Communication Skills: Exceptional verbal and written skills, with a knack for clear information sharing and de-escalating tense customer situations
  • Data-Driven Decision Making: Ability to interpret call centre analytics, KPIs, and customer feedback to drive continuous improvement initiatives
  • Adaptability: A high level of resilience and the ability to hit the ground running, managing simultaneous workstreams in a dynamic, temporary capacity
  • Values-Driven: A strong focus on equity, inclusion, and a collaborative approach to achieving team results
Job Responsibility
Job Responsibility
  • Team Leadership & Culture: Oversee a mid-sized call centre team, managing immediate recruitment needs, onboarding, and providing real-time coaching and professional development
  • Queue & Channel Management: Ensure effective omni-channel management (phone, email, chat) to meet organisational service level agreements (SLAs)
  • Performance Tracking: Monitor key call centre metrics (AHT, FCR, abandonment rates) and implement agile improvement plans to enhance overall efficiency
  • Stakeholder Engagement: Work with various internal departments and external stakeholders to maintain alignment, escalate technical issues, and resolve complex customer complaints
  • Workforce Management (WFM): Use data, historical trends, and forecasting to manage rosters, handle real-time workload spikes, and maintain strict service standards
What we offer
What we offer
  • Immediate Start: Great opportunity to make an instant impact and drive operational excellence
  • Modernisation Project: Opportunity to influence and support service and technology modernisation
  • Great Culture: A collaborative, supportive, and inclusive learning environment
  • Purpose-Driven Work: A rewarding role within an organisation dedicated to the wellbeing of its community
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Kamuela
Salary
Salary:
18.00 - 28.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 29, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs
  • Parttime
Read More
Arrow Right
New

Customer Support in Danish

Do you speak fluent Danish? Are you passionate about helping people? As a Custom...
Location
Location
Portugal , Braga
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 18, 2026
Flip Icon
Requirements
Requirements
  • Fluency in both Danish (C1) and English (C1), both spoken and written (mandatory)
  • High School diploma or equivalent (mandatory)
  • At least 1 year of experience in Customer Service with a strong customer-centric mindset (mandatory)
  • Excellent communication, strong interpersonal skills, high attention to detail, and a professional, friendly attitude
  • Ability to thrive in a fast-paced environment and multitask efficiently
Job Responsibility
Job Responsibility
  • Respond to customer requests via multiple channels, updating CRM systems with relevant information
  • Build strong customer relationships by handling inquiries with speed and professionalism
  • Promote customer retention and loyalty by supporting successful inquiry outcomes
  • Maintain professional, empathetic relationships with all customers
  • Collaborate effectively with team members and management
  • Provide feedback on emerging issues and identify improvement areas proactively
  • Fulltime
Read More
Arrow Right