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Equities Cash Application Support Senior Manager

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Citi is seeking a highly motivated candidate for the position of Equities Cash Application Support Senior Manager within our global support team located in the London trading floor. The successful candidate will be responsible for supporting our suite of Equities Cash trading applications. The primary responsibility of the successful candidate will be to provide technical support and production management functions in line with the global support strategy, which will encompass managing a wide variety of issues ranging from business to technology problems.

Job Responsibility:

  • Own and provide L2 support for mission-critical & Equities Cash trading applications
  • Work closely with the development, QA and business support teams, and the Equities business to determine strategy & priorities and to ensure that the team is meeting the business’ requirements
  • Ensure team delivers on these priorities and communicated progress effectively to all stakeholders
  • Provide technical application support, monitoring the applications and technical platform, answer queries via phone, e-mail and other communication mediums
  • Perform appropriate problem-solving tasks before passing to another team with previously agreed upon format, logs, etc
  • When dealing with major issues, the group would be expected to make key technical recommendations based on their knowledge of the systems and the process flows involved
  • Follow through to ensure each problem is resolved according to SLA
  • Effectively communicate issues and status updates with business support, regional colleagues, and development teams

Requirements:

  • Extensive Equities Application Support experience
  • Trade floor support experience
  • FIX Protocol Knowledge
  • Python and Perl (the team supports applications built in Java as well)
  • Linux/Unix Shell Scripting
  • SQL database
  • Clear communication Skills
  • Passion to grow within prod support space
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Ability to communicate appropriately to relevant stakeholder
  • Demonstrated analytical skills
  • Bachelor’s/University degree or equivalent experience operating in a similar role
What we offer:
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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