Equipment Service Center Specialist Job at Danaher Corporation (Little Chalfont)

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Customer Service Specialist III - Senior Center

Be the friendly face of Boise Parks and Recreation! In this customer-focused rol...

Location

United States , Boise

Salary:

17.53 - 20.81 USD / Hour

City of Boise

Expiration Date

July 13, 2026

Requirements

High school diploma or equivalent and four years of experience performing administrative or customer service support duties in a departmental or operational group
Valid state-issued driver's license
Knowledge of: Supervisory principles and practices
Basic accounting, including cash handling and monetary reconciliations, basic bookkeeping and filing practices
Business office and telephone etiquette and equipment
General office practices and procedures
Business English (grammar, punctuation and spelling)
General customer service techniques
Computer usage including related software
Ability to: Supervise a diverse group of people

Job Responsibility

Handles complex issues and problems and refers only the most complex issues to higher-level staff
Is capable of performing all duties of a Customer Service Specialist I and II, and provides leadership, coaching, and/or mentoring to a subordinate group, as needed
Greets and receives customers
Processes customer registrations and answers recreation questions
Schedules facility use and various recreational programs or activities
Manages the attendance of activities through sign-up spreadsheets, payment of activities and tracking of actual attendance
Enters reservation information into a database and tracks accordingly
Adjusts customer balances
Maintains mailing lists, generates reports and tracks other information, such as program rosters, facility reservation calendars and financial reports on an annual and monthly basis
Performs system management functions for the department's database software

What we offer

Zero-cost premium medical coverage for you and your family (an estimated $10,000 - 20,000 value)
PERSI retirement (11.96% Employer Contribution) plus employer-matched 401(k)/457b
10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
10 weeks paid parental leave
$500 annual wellbeing incentive
Tuition reimbursement and free local bus pass
Basic life and long-term disability insurance at no cost

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to join a healthcare-focused team in...

Location

United States , Greenville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center or customer-facing support role
Ability to manage inbound calls efficiently while delivering strong customer service
Familiarity with customer service software and basic data entry practices
Comfortable using standard office equipment and everyday administrative tools
Clear verbal communication skills and a detail-oriented approach to phone-based interactions
Strong attention to detail when documenting conversations and updating information
Ability to work effectively in a structured team environment within the healthcare industry

Job Responsibility

Answer incoming calls from patients, members, or other customers and provide courteous, solution-oriented support
Record call details accurately in customer service systems while maintaining organized and complete documentation
Resolve routine questions and concerns by using established resources, procedures, and service guidelines
Escalate more complex issues to the appropriate team members to ensure prompt follow-up and resolution
Maintain a consistent, attentive phone presence while handling a high volume of inbound interactions
Use basic office tools and computer systems to track requests, update records, and complete daily tasks
Support reliable connectivity and workstation functionality by working within an Ethernet-based office environment

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to join a busy customer support team...

Location

United States , Union

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center, customer service, or other high-volume support environment is preferred
Ability to manage multiple tasks at once while maintaining accuracy in a fast-paced setting
Strong verbal communication skills with the ability to handle difficult conversations calmly and professionally
Solid organizational skills and close attention to detail when entering and updating service information
Comfortable using customer service software, basic office tools, and related computer systems
Demonstrated problem-solving ability with a willingness to investigate issues and follow through to resolution
Ability to learn new processes quickly and collaborate effectively with technicians and internal teams

Job Responsibility

Respond to a high daily volume of inbound calls from customers and service technicians, delivering timely and detail-focused assistance
Document service requests thoroughly by creating work orders and entering complete, accurate details into company systems
Finalize completed jobs by reviewing and closing work orders while maintaining strong attention to detail
Distribute service assignments to technicians each day after schedules have been confirmed by dispatch
Adjust technician workloads by removing, reassigning, or rescheduling service calls when priorities change
Review equipment and service history to gather background information that supports troubleshooting and issue resolution
Coordinate with field technicians to provide updates, answer questions, and help resolve service concerns remotely
Work closely with sales and installation teams to address service-related matters and maintain clear communication across departments
Process customer refunds through approved payment platforms in accordance with company procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to join a busy customer support team...

Location

United States , Hillside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center, customer service, or other high-volume support environment preferred
Ability to manage several tasks at once while maintaining accuracy in a fast-paced setting
Strong verbal communication skills with the ability to remain composed during challenging customer interactions
Good organizational skills and close attention to detail when handling service records and follow-up activities
Proven problem-solving ability and a consistent approach to resolving issues through completion
Comfort using customer service software and basic office tools to track activity and update records
Familiarity with inbound call handling and general office support processes
Ability to learn new systems quickly and adapt to changing daily priorities

Job Responsibility

Respond to a large volume of inbound calls from customers and field technicians while providing timely, attentive support
Document service needs by creating detailed work orders and entering accurate information into company systems
Review completed jobs and finalize work orders with careful attention to accuracy and completeness
Distribute assigned service requests to technicians based on the finalized daily schedule and operational priorities
Adjust technician workloads by removing, reassigning, or rescheduling service calls as business needs change
Investigate equipment service history to assist with troubleshooting and help guide next steps for resolution
Work directly with field technicians to offer remote assistance and share updates needed to complete service calls
Coordinate with sales and installation teams to address service concerns and ensure clear communication across departments
Process customer refunds through multiple payment platforms in accordance with company procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Call Center Specialist

We are looking for a skilled Call Center Specialist to join our team. As part of...

Location

United States , Bridgewater

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in the healthcare industry is mandatory, with a strong background in customer service or sales
Proficiency in Microsoft Office and other computer systems
Familiarity with medical software or scheduling systems is preferred
Strong understanding of office procedures and the operation of standard office equipment
Capable of managing high-volume communication across multiple channels with accuracy and attention to detail
Commitment to working onsite five days a week
Dedication to maintaining a patient-focused and detail-oriented demeanor

Job Responsibility

Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance
Educate customers about available services, explaining features and benefits to help them make informed decisions
Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member
Coordinate and manage appointments or requests according to established scheduling protocols
Maintain detailed records of interactions, appointments, and follow-ups using designated systems
Utilize software and other tools to efficiently manage scheduling, customer requests, and communications
Navigate multi-line phone systems to efficiently handle and route calls
Collaborate with team members to ensure a seamless workflow and high-quality service
Maintain professionalism and accuracy while handling high volumes of communication across multiple channels
Support the team by assisting customers with questions, scheduling, and other needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Call Center Specialist

We are seeking a dedicated Call Center Specialist to join our team in Uniontown,...

Location

United States , Uniontown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a call center environment is preferred but not mandatory
Familiarity with Ethernet and basic networking concepts is highly advantageous
Proficient in using customer service software and related tools
Strong communication skills with the ability to explain technical concepts clearly
Excellent problem-solving abilities to address customer concerns effectively
Basic office skills, including data entry and documentation
Ability to work onsite in Uniontown, Ohio
Customer-focused approach with a commitment to delivering high-quality service

Job Responsibility

Respond to inbound customer inquiries in a professional and efficient manner, ensuring a high level of service delivery
Assist with the testing and troubleshooting of security cameras at multiple sites to verify operational effectiveness
Utilize customer service software to accurately document interactions and promptly resolve issues
Collaborate with internal teams to address technical challenges and provide solutions
Maintain comprehensive records of testing procedures and customer interactions for accurate reporting
Perform essential office tasks including data entry and documentation to support daily operations
Communicate technical information to customers clearly and provide guidance as needed
Conduct thorough equipment and system evaluations to ensure compliance with quality standards
Follow company policies and procedures while consistently delivering exceptional service
Manage multiple tasks and priorities effectively through strong organizational skills

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Data Center Specialist III

Under limited supervision, the Data Center Specialist III provides the highest l...

Location

United States , Birmingham

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

High school diploma or GED
Five (5) or more years of experience
Ability to multitask when given complex problems that require more urgent attention
Skilled and experienced in customer service
Skilled in diagnosing problems and escalating issues if needed
Remaining calm in high-pressure environments
Ability to do foundational JCL/JES Commands
Ability to do system restart procedures
Reliability, organization, and attention to detail required
Excellent leadership skills

Job Responsibility

Supports hardware and software installation, configuration, operation, and ongoing maintenance of the computer/data center
Operates, monitors, and performs basic troubleshooting of equipment, networks, and data processing/batching
assists with logging and documentation of equipment and processes
Executes, monitors, and prints scheduled and special request batch jobs and monitors for abends and timely completion
Monitors core system platforms looking for slow performance or other system related problems
Enters 'Request for Service' for each batch job abend and escalates to IT on call if needed
Executes ‘scripts’ to monitor for service availability and proactive mainframe and AS/400 console monitoring for identifying, responding to, and escalating exceptions
Monitors environmental controls system (Site Scan) for exceptions
Recommends workflow improvements
Ensures hardware issues are identified and reported to the vendor

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

Command Center Specialist

Communicates both written and verbally with Supervisors, Officers, Management, a...

Location

United States , Detroit

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, college education, and/or security/law enforcement/dispatch experience preferred
Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, or other emergency first responder capacity
Ability to read, write, speak, hear, and communicate clearly in the English language
Able to multitask in a fast-paced environment
CCTV system operating experience
Ability to sit for 8 hours, excellent typing skills, and ability to listen and respond to the radio
Able to respond to emergency situations in a calm and composed manner
Basic computer knowledge and skills in Microsoft Suite
Good oral, written, and listening skills
Good analytical skills, including the ability to lead, facilitate, plan, document, and organize

Job Responsibility

Communicates both written and verbally with Supervisors, Officers, Management, and other emergency ancillary departments
Maintains all electronic and written documents pertaining to records for the department for detail and accuracy
Answers incoming phone calls and dispatches security personnel appropriately to all emergency and non-emergency situations in the building
Act in partnership with officers, supervision, and facility management to maintain the day-to-day operations of the facility
Answers and responds to incoming phone calls to the operations center
Coordinate patrol operations through communication and surveillance systems
Prioritize and dispatch patrol personnel in response to calls for service in the center
Maintain electronic and written records pertaining to the department and center
Monitor CCTV system for both emergency and non-emergency incidents
Monitor and operate access control systems

What we offer

This position is benefit eligible

Fulltime

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Equipment Service Center Specialist

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