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We're looking for a Contracts Coordinator II to manage and support service and equipment agreements for printers, copiers, and related technology. This role focuses on contract setup, renewals, documentation, and customer support making sure all agreements run smoothly and clients get the service they expect.
Job Responsibility:
Prepare and process new service and equipment contracts, renewals, and amendments
Ensure accurate billing and documentation for assigned accounts
Support sales teams by providing up-to-date contract and usage details
Handle customer inquiries regarding contract terms, billing, or adjustments
Track and resolve pending contract issues, errors, or escalations
Maintain organized records of agreements across assigned territories
Collaborate with leasing and sales teams to keep workflows efficient
Requirements:
At least 2 years experience in contracts coordination, documentation, admin, or a related billing/support role
Strong MS Office skills (Excel, Outlook)
Detail-oriented with excellent organizational skills
Strong communication skills and a client-first approach
Ability to manage multiple deadlines and work independently in a fast-paced environment
What we offer:
Competitive compensation and benefits package
HMO coverage starting on Day 1 with free dependent coverage
De minimis and allowances
Paid time offs
Company-provided work setup (laptop, monitor, accessories)