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Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Responsibility:
Follow all company policies and procedures
protect company assets
Address guests’ service needs
Exchange information with other employees using electronic devices
Develop and maintain positive working relationships with others
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment
Refer major problems or defective products to vendors/technicians
Respond to program error messages by finding and correcting problems or terminating the program
Enter commands and activate controls on computer and peripheral equipment
Inspect, test, and diagnose computer equipment and systems
Maintain inventory of all technology devices
Maintain computer networks, support server system(s), and supporting software
Provide network communications support
Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity
Perform system backups
Provide end-user support
Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use
Install, configure, and modify workstations
Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Secure all backup tapes and computer/telephone rooms
Educate users regarding procedures for securing Personal Identifiable Information (PII)
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors