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We are looking for an Epicor Kinetic Consultant to provide hands-on ERP support for a manufacturing client in Alsip, Illinois. This is a Contract position designed to cover a short-term business need, with an expected duration of 2–4 weeks. The consultant will play a key role in maintaining system performance, assisting users, and delivering practical solutions that keep daily operations moving efficiently.
Job Responsibility
Provide day-to-day administration and support for the Epicor Kinetic environment to maintain reliable system operations
Investigate application, configuration, and workflow issues, then implement effective resolutions in a timely manner
Build, revise, and optimize dashboards, BAQs, and reporting tools to support business visibility and decision-making
Partner with internal users to address process questions, resolve system challenges, and improve overall ERP utilization
Deliver direct user guidance and informal training to help teams work more effectively within Epicor Kinetic
Document system changes, support activities, and recommended practices to improve continuity during the contract period
Assist with BPMs, customizations, and reporting-related enhancements when needed to support operational requirements
Requirements
At least 3 years of practical experience working with Epicor Kinetic in a hands-on support or administration capacity
Proven ability to administer, maintain, and troubleshoot Epicor environments with minimal ramp-up time
Experience creating or modifying dashboards, BAQs, and reports within Epicor
Solid understanding of ERP workflows, business processes, and issue resolution in a manufacturing setting
Background providing direct end-user support along with clear, effective communication and documentation
Manufacturing industry experience is preferred
Familiarity with BPMs, system customizations, and reporting tools is an advantage
Nice to have
Manufacturing industry experience
Familiarity with BPMs, system customizations, and reporting tools