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Epic Sr. Analyst

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Robert Half

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Location:
United States , Miami

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Epic Sr. Analyst - You and the team will initiate the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Job Responsibility:

  • Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access
  • Serves as a primary support contact for application end-users
  • Initiates the design, development, implementation, and maintenance of the application
  • Initiates all phases of testing and the documentation of workflow design
  • Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
  • Initiates the identification of issues and guides the work to resolve them
  • Supports junior staff members in evaluation and resolution of service tickets, implementing changes, retrieving data, and day‑to‑day operations
  • Collaborates with trainers on application changes and new features
  • Works with stakeholders, business community, and end users to ensure application meets the needs
  • Participates in on‑call rotations and committees
  • Maintains regular communication with team members and leadership
  • Reviews status of projects and issues
  • Adheres to University policies and safeguards assets
  • Build and maintain Clinician workflows and HEDIS quality measures for Medicare Advantage
  • Build and maintain CMS Quality Payment Program (MIPS/MVP/MACRA) and other government programs
  • Build and maintain workflows for eCQM and Promoting Interoperability
  • Apply knowledge of clinical terminology, workflows, UI optimization, CDS, health maintenance, rules development, data integration, analytics
  • Build Epic clinical and administrative workflows
  • Serve as support contact
  • Support testing and workflow documentation
  • Analyze new releases and impacts
  • Provide day‑to‑day support and resolve service tickets
  • Collaborate on documentation and training
  • Communicate with team members and leadership

Requirements:

  • Bachelor’s degree
  • Epic Healthy Planet or Ambulatory Certification
  • 3 years of experience in healthcare‑related organization
  • Skills in operations, project management, organization
  • Familiarity with case/care management workflows and wellness programs
  • Familiarity with quality reporting for MA, ACO/MSSP, MU
  • Familiarity with health plan workflows and claims ingestion
  • Strong communication and interpersonal skills
  • Problem‑solving ability
  • Ability to lead, train, and motivate
  • Proficient in Microsoft Office
What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • free online training

Additional Information:

Job Posted:
March 14, 2026

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