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The organization’s IT department is seeking an experienced Epic Senior Analyst - Quality and Population Health to support the implementation, optimization, and ongoing management of Epic applications related to quality reporting and population health initiatives. This role is responsible for configuring, building, and enhancing applications while collaborating with stakeholders, end users, and technical teams to ensure optimal functionality, workflow alignment, and system access. The position also supports junior team members in daily operations and application issue resolution.
Job Responsibility:
Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access
Serve as a primary support contact for application end users
Participate in the design, development, implementation, and maintenance of Epic applications
Support system testing and assist with workflow documentation
Analyze the impact of technology on clinical workflows and validate operational changes
Identify application issues and assist in driving resolution
Support junior staff with service ticket resolution, application updates, data requests, and day to day operational support
Collaborate with training teams on documentation and training strategies related to system updates
Work with stakeholders and end users to ensure applications meet organizational clinical and operational needs
Participate in on call rotations and relevant meetings or committees
Maintain regular communication with team members and provide project updates to leadership
Build and maintain clinician workflows and HEDIS quality measures supporting Medicare Advantage programs
Configure and support CMS Quality Payment Program reporting including MIPS, MVP, and MACRA within Epic
Support clinician workflows related to eCQM and Promoting Interoperability programs
Apply knowledge of clinical terminology, workflow optimization, clinical decision support, health maintenance, and data integration
Support business intelligence and analytics initiatives aligned with industry standards and best practices
Build and support Epic clinical and administrative workflows
Provide day to day application support including service ticket resolution, application enhancements, and data requests
Analyze new Epic releases and determine potential workflow impacts
Collaborate with project teams and provide updates on project status and issue resolution
Requirements:
Bachelor’s degree in a related field
Epic Healthy Planet or Epic Ambulatory Certification preferred
Minimum of 3 years of relevant experience, preferably in healthcare or healthcare related environments
Strong operational, project management, and organizational skills
Proficiency in Epic software and electronic medical records (EMR) systems
Strong analytical skills to assess workflows and resolve application issues
Demonstrated ability to collaborate with diverse teams and stakeholders
Familiarity with clinical terminology, decision support tools, and health maintenance workflows