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Epic Security Coordinator, Information Security, Full Time Remote, Baptist Medical IT Data Center. The Epic Security Coordinator is responsible for managing and maintaining secure access to the Epic electronic health record (EHR) system, ensuring users have appropriate permissions aligned with their roles and organizational policies. This role partners closely with clinical, operational, and IT teams to provision, modify, and audit user access while maintaining compliance with HIPAA and internal security standards. The coordinator supports onboarding and offboarding processes, monitors security requests through ticketing systems, and conducts regular access reviews to mitigate risk. Additionally, this position plays a key role in troubleshooting access issues, supporting audits, and contributing to ongoing optimization of security workflows and governance within the Epic environment. Tickets are 5 to 10 a day + spreadsheet work
Job Responsibility:
Managing and maintaining secure access to the Epic electronic health record (EHR) system
Ensuring users have appropriate permissions aligned with their roles and organizational policies
Partnering closely with clinical, operational, and IT teams to provision, modify, and audit user access
Maintaining compliance with HIPAA and internal security standards
Supporting onboarding and offboarding processes
Monitoring security requests through ticketing systems
Conducting regular access reviews to mitigate risk
Troubleshooting access issues
Supporting audits
Contributing to ongoing optimization of security workflows and governance within the Epic environment
Configure and troubleshoot SER records and Blueprints
Proactively assess and refine existing processes
Adhere to the procedures regarding users’ login authorization and proper training for system access
Use various methods including Chronicle searches, Microsoft Access queries, Microsoft Excel functions, Active Directory to complete analysis of user access needs in the Epic system
Work with application teams and customers to identify and prioritize their needs
Complete analysis for creating security templates for Epic user provisioning Epic
Provide on call support for security issues after hours on a rotational basis
Requirements:
Bachelors of Science
Extensive knowledge of Excel preferred
Epic Security certification preferred
Epic Data Courier badge preferred
Experience with Epic SER build and maintenance preferred
Experience with ticketing systems preferred
Nice to have:
Epic Experience & Expertise with EMP/SER/Templates/Blue Prints
Providing exceptional customer service
Multi-Tasker, able to meet set deadlines
Excellent troubleshooting and critical thinking skills
Security Planning
Create supporting documentation and procedures for Epic security processes
What we offer:
Competitive pay & comprehensive benefits packages
Opportunities for professional growth & advancement
Exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together