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We are seeking an experienced Epic Resolute Analyst with a focus on Professional Billing to support revenue cycle operations within a large, complex healthcare environment. This role will be responsible for configuration, optimization, and ongoing support of Epic billing workflows, ensuring accurate claims processing and reimbursement. This position sits within a payer-provider environment and supports the provider-side revenue cycle.
Job Responsibility
Configure, maintain, and optimize Epic Resolute Professional Billing
Support end-to-end professional billing workflows including charge capture, claims generation, and reimbursement
Build and manage workqueues (WQs), edits, and billing rules
Troubleshoot claim errors, denials, and billing discrepancies
Partner with revenue cycle, HIM, and IT teams to resolve issues and improve workflows
Support system upgrades, enhancements, and ongoing optimization efforts
Assist with testing (unit, integration, regression) for system changes and releases
Requirements
Epic Resolute Professional Billing Certification (required)
3+ years of hands-on experience supporting Epic Resolute PB
Strong understanding of healthcare revenue cycle and billing operations
Experience with claims processing, remittance, and denial management
Ability to troubleshoot complex billing and system issues