Epic Phoenix Analyst

This role supports Epic Phoenix within our transplant program, focusing on optimizing and standardizing workflows across outpatient transplant operations. The analyst will assess current-state processes, identify inefficiencies, and design improved workflows across referrals, evaluation, waitlist management, and longitudinal care. This is not a ticket-based support role. It requires hands-on experience with implementation-level workflow development and optimization and the ability to operate as an independent contributor.

• Epic Phoenix certification (required)
• Epic Ambulatory OR ClinDoc certification (required)
• 5+ years of Epic application analyst experience in healthcare environments
• Experience with multi-organ transplant centers across healthcare organizations
• Experience with Epic Phoenix implementation, workflow design, and optimization (not just support)
• Experience in outpatient transplant workflows including referrals, evaluation, and waitlist management
• Ability to work independently and drive initiatives with minimal oversight
• Experience with cross-functional coordination, escalation, and project support
• Proficiency in workflow analysis, process improvement, and operational standardization

• Experience with Epic Phoenix billing workflows or revenue cycle integration (strong plus)
• Experience training end users and supporting adoption of Epic workflows
• Experience working within large health systems or enterprise EHR environments
• Ability to support change management and stakeholder alignment initiatives
• Experience partnering with clinical, operational, and IT stakeholders

• Weekly Direct Deposit
• 401K Matching
• Competitive medical, dental and vision insurance
• Consistent communication throughout your project
• Consultant Care program
• ZeekTek Referral Program