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Epic Orders Application Analyst

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Epic Orders Application Analyst acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization.

Job Responsibility:

  • Act as a vital link between operations and information technology, ensuring that Epic functions seamlessly
  • Translate operational needs into system functionality
  • Help maintain system integrity, promote automation and efficiency, and improve user experience
  • Resolve break-fix issues and perform routine maintenance tasks
  • Troubleshoot issues, apply Epic quarterly updates, work with Epic technical support, and validate workflows
  • Provide 24/7 customer support for applications within accountability
  • Ensure the operational effectiveness of enterprise applications, addressing user needs while assisting with incidents, updates, and upgrades
  • Provide ongoing analysis and trouble-shooting support of application system components
  • Perform applications testing and participates in integrated testing of current and newly released vendor functionality
  • Contribute to updates, upgrades, and projects within and across applications and develops application specific solutions

Requirements:

  • High School Diploma/GED
  • 2 years Clinical Applications and Systems - design, build, integration, activation
  • Minimum 2 years of related experience
  • Strong understanding of Emergency Services, Infection Disease OR Orders, Provider within the Epic environment
  • Proficiency in Microsoft 365, Teams, and ServiceNow
  • Ability to map and document workflows using Visio
  • ASAP OR Care Everywhere OR Orders OR Bugsy experience
  • Clinical background
  • Certified - EPIC

Nice to have:

  • Bachelor's Degree
  • Strong understanding of Emergency Services, Infection Disease OR Orders, Provider within the Epic environment
  • Proficiency in Microsoft 365, Teams, and ServiceNow
  • Ability to map and document workflows using Visio
  • ASAP OR Care Everywhere OR Orders OR Bugsy experience
  • Clinical background
  • Certified - EPIC
What we offer:
  • Competitive pay & comprehensive benefits packages
  • Opportunities for professional growth & advancement
  • Exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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