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Epic Orders Application Analyst acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization.
Job Responsibility:
Act as a vital link between operations and information technology, ensuring that Epic functions seamlessly
Translate operational needs into system functionality
Help maintain system integrity, promote automation and efficiency, and improve user experience
Resolve break-fix issues and perform routine maintenance tasks
Troubleshoot issues, apply Epic quarterly updates, work with Epic technical support, and validate workflows
Provide 24/7 customer support for applications within accountability
Ensure the operational effectiveness of enterprise applications, addressing user needs while assisting with incidents, updates, and upgrades
Provide ongoing analysis and trouble-shooting support of application system components
Perform applications testing and participates in integrated testing of current and newly released vendor functionality
Contribute to updates, upgrades, and projects within and across applications and develops application specific solutions
Requirements:
High School Diploma/GED
2 years Clinical Applications and Systems - design, build, integration, activation
Minimum 2 years of related experience
Strong understanding of Emergency Services, Infection Disease OR Orders, Provider within the Epic environment
Proficiency in Microsoft 365, Teams, and ServiceNow
Ability to map and document workflows using Visio
ASAP OR Care Everywhere OR Orders OR Bugsy experience
Clinical background
Certified - EPIC
Nice to have:
Bachelor's Degree
Strong understanding of Emergency Services, Infection Disease OR Orders, Provider within the Epic environment
Proficiency in Microsoft 365, Teams, and ServiceNow
Ability to map and document workflows using Visio
ASAP OR Care Everywhere OR Orders OR Bugsy experience
Clinical background
Certified - EPIC
What we offer:
Competitive pay & comprehensive benefits packages
Opportunities for professional growth & advancement
Exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together