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Epic HIM Analyst

United States, Philadelphia 70.00 - 84.00 USD / Hour · Job Posted May 16, 2026
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Job Description

Lead and support a team of Epic HIM analysts. Oversee and drive multiple active HIM-related projects (not purely project management focused-hands-on SME work required). Manage daily ticket queue within ServiceNow, ensuring timely resolution and prioritization. Serve as Level 2 on-call support. Partner with stakeholders across the organization on HIM-related workflows and initiatives. Support and lead initiatives around: E-consent projects, Document management and imaging workflows, System integrations between Epic and third-party HIM tools.

Job Responsibility

  • Lead and support a team of Epic HIM analysts
  • Oversee and drive multiple active HIM-related projects (not purely project management focused-hands-on SME work required)
  • Manage daily ticket queue within ServiceNow, ensuring timely resolution and prioritization
  • Serve as Level 2 on-call support
  • Partner with stakeholders across the organization on HIM-related workflows and initiatives
  • Support and lead initiatives around: E-consent projects, Document management and imaging workflows, System integrations between Epic and third-party HIM tools

Requirements

  • 7+ years of relevant Epic HIM / healthcare IT experience (some flexibility)
  • Epic HIM Certification
  • Strong expertise in Epic HIM modules, including Release of Information (ROI), Coding workflows, Identity management processes
  • Hands-on experience with OnBase (required)
  • Deep understanding of HIM workflows and system touchpoints across Epic and third-party applications (e.g., 3M coding)
  • Experience leading projects and/or mentoring team members (people leadership required)
  • Proven SME-level knowledge of HIM applications and processes
  • Strong communication and stakeholder management skills
  • Ability to manage support operations (ticket queue, escalations, on-call responsibilities)

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