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Our client is seeking an experienced Epic Hospital Billing (HB) and HB Claims Analyst to play a key role in the implementation, configuration, and ongoing maintenance of Epic HB and HB Claims workflows. In this hybrid role, you will collaborate closely with revenue cycle management (RCM) leadership, operational stakeholders, and technical teams to ensure that Epic billing and claims processes are optimized to meet business needs. You will be responsible for system build, configuration, validation, and documentation, as well as providing critical support during testing cycles, go-live, and post–go-live stabilization. This is a client-facing position that requires strong communication, analytical, and problem-solving skills, as well as a willingness to travel for onsite support during key project phases.
Job Responsibility:
Support Epic Hospital Billing (HB) and HB Claims workflows during implementations and ongoing client maintenance
Participate in Epic HB system build, configuration, and validation activities
Assist with claims configuration, billing workflows, edits, and workqueue optimization
Support and execute testing cycles, including unit, integrated, and end-user testing
Provide go-live and post–go-live stabilization support, including onsite assistance as required
Troubleshoot billing and claims issues in collaboration with operational and technical teams
Document build decisions, workflows, and support processes for knowledge transfer and compliance
Collaborate with revenue cycle management leadership and operational stakeholders to align workflows with business needs
Contribute to ongoing system optimization and process improvement initiatives
Requirements:
Epic HB or HB Claims experience (certification preferred, but strong experience will be considered)
Strong understanding of hospital revenue cycle workflows, including billing, claims, and reimbursement
Ability to work independently in a fast-paced, client-facing environment
Willingness and ability to travel for implementation and go-live support as needed
Excellent communication, documentation, and collaboration skills
Strong analytical and problem-solving abilities, with attention to detail and process improvement mindset
What we offer:
competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs
401k plan that includes a company match and is fully vested after you become eligible
paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching