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Epic Enterprise Architecture

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NTT DATA

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Location:
United States , Plano

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The H&D/Presentation Engineer is responsible for the deployment, performance, and support of the Epic client-side experience. This role involves managing Epic Hyperspace, optimizing application delivery, troubleshooting performance issues, and collaborating on upgrades and go-lives. Candidates should have experience with tools like SCCM and Citrix, and a strong understanding of client-side technologies.

Job Responsibility:

  • Responsible for the deployment, performance, and support of the Epic client-side experience
  • Manage Epic Hyperspace
  • Optimize application delivery
  • Troubleshoot performance issues
  • Collaborate on upgrades and go-lives
  • Package, deploy, and maintain Epic Hyperspace
  • Manage ActiveX controls, client prerequisites, ODBC drivers, and user profile settings
  • Engineer solutions to optimize how Hyperspace and other Epic apps are delivered
  • Configure seamless access across a range of endpoints
  • Identify and resolve client-side performance issues
  • Work closely with application teams, desktop support, and networking to diagnose and fix environment-specific issues
  • Create and maintain standardized desktop or VDI images optimized for Epic
  • Ensure all devices used to access Epic meet performance benchmarks and compliance requirements
  • Participate in Epic version upgrades, client refresh cycles, and go-live events
  • Coordinate with Epic TS/CSC and internal teams for Hyperspace version management, deployment scripts, and environment testing

Requirements:

  • Experience with tools like SCCM, Ivanti, or Microsoft Endpoint Configuration Manager
  • Experience with Citrix, VMware Horizon, or Microsoft RDS
  • Strong understanding of client-side technologies
  • Ability to package, deploy, and maintain Epic Hyperspace
  • Ability to manage ActiveX controls, client prerequisites, ODBC drivers, and user profile settings
  • Ability to engineer solutions to optimize application delivery
  • Ability to identify and resolve client-side performance issues
  • Ability to work closely with application teams, desktop support, and networking
  • Ability to create and maintain standardized desktop or VDI images
  • Ability to participate in Epic version upgrades, client refresh cycles, and go-live events
  • Ability to coordinate with Epic TS/CSC (Technical Services/Client Systems) and internal teams

Additional Information:

Job Posted:
March 03, 2026

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