CrawlJobs Logo

Epic Community Connect Customer Success Manager

baptistjax.com Logo

Baptist Health (Florida)

Location Icon

Location:
United States , Jacksonville

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Epic Community Connect Customer Success Manager (CSM) will build and sustain strong and collaborative partnerships with current and prospective Community Connect sites by serving as their primary point of contact. The CSM will ensure clear and consistent communication across internal and external stakeholders. This role will be responsible for the full client lifecycle - from discovery, design/build coordination, through implementation and ongoing maintenance. Working closely with internal and external stakeholders, the CSM will coordinate intake, monitor service performance, proactively identify improvement opportunities, and drive timely resolution of issues to maintain high satisfaction, engagement, and long-term success. This role emphasizes proactive planning, high-touch customer service, and strong problem-solving, including regular travel to Community Connect sites to support implementation activities and strengthen relationships.

Job Responsibility:

  • Cultivating new community connect business relationship with key Baptist affiliate partners
  • Serve as the liaison for all technology related items
  • Frequently meet with Affiliate organizations to maintain regular communications and manage escalations
  • Demonstrating Epic Community Connect functionality, as well as other health IT application solutions offered by Baptist Health
  • Ensuring overall and on-going satisfaction of the affiliate organization with the community connect program

Requirements:

  • Experience with Epic Community Connect highly preferred
  • Experience with Epic ambulatory and ambulatory workflows and Informatics experience preferred
  • Experincene with providing Epic End user support preferred
  • Experincene with providing ongoing support for all existing clients from and back office
  • Experincene with providing gather business requirements preferred
  • Project Management experience preferred
  • Epic Client Dashboard management experince preferred
  • Epic Go-live support experince preferred
  • Bachelors of Science
  • Driver's License - DMV

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Epic Community Connect Customer Success Manager

New

Epic Community Connect Customer Success Manager

The Epic Community Connect Customer Success Manager (CSM) will build and sustain...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with Epic Community Connect highly preferred
  • Experience with Epic ambulatory and ambulatory workflows and Informatics experience preferred
  • Experience with providing Epic End user support preferred
  • Experience with providing ongoing support for all existing clients from and back office
  • Experience with providing gather business requirements preferred
  • Project Management experience preferred
  • Epic Client Dashboard management experience preferred
  • Epic Go-live support experience preferred
  • Bachelors of Science
  • Driver's License - DMV
Job Responsibility
Job Responsibility
  • Cultivating new community connect business relationship with key Baptist affiliate partners
  • Serve as the liaison for all technology related items and frequently meet with Affiliate organizations to maintain regular communications and manage escalations
  • Responsible for demonstrating Epic Community Connect functionality, as well as other health IT application solutions offered by Baptist Health
  • Responsible for ensuring overall and on-going satisfaction of the affiliate organization with the community connect program
  • Build and sustain strong and collaborative partnerships with current and prospective Community Connect sites by serving as their primary point of contact
  • Ensure clear and consistent communication across internal and external stakeholders
  • Responsible for the full client lifecycle - from discovery, design/build coordination, through implementation and ongoing maintenance
  • Coordinate intake, monitor service performance, proactively identify improvement opportunities, and drive timely resolution of issues to maintain high satisfaction, engagement, and long-term success
  • Proactive planning, high-touch customer service, and strong problem-solving
  • Regular travel to Community Connect sites to support implementation activities and strengthen relationships
  • Fulltime
Read More
Arrow Right
New

Groundworks gang

We are looking for an established, reliable 3-man Groundworks Gang to join a hig...
Location
Location
United Kingdom , Carlisle
Salary
Salary:
21.00 - 23.00 GBP / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 07, 2026
Flip Icon
Requirements
Requirements
  • Ganger/Working Lead: Must hold SSSTS and First Aid at Work
  • Proven ability to read drawings, manage site permits, and lead a team safely
  • 360 Excavator Operator (Above 10t): Must hold CPCS Blue Card with Lifting Operations
  • GPS Experience (Trimble/Topcon) is highly desirable
  • Skilled Groundworker: Must hold CSCS Skilled Worker card
  • Expertise in deep drainage, pipe-laying, and FRC (formwork/reinforcement) is essential
  • Dumper/Roller tickets are a significant advantage
  • All members must possess a valid Safety Critical Medical
  • Proven track record in heavy civils or highways infrastructure (references will be required)
  • Full PPE and a proactive attitude toward site safety protocols
Job Responsibility
Job Responsibility
  • Join a high-profile civil engineering scheme
  • Work on complex infrastructure works including deep drainage, structural concrete (FRC), and high-spec finishing
  • Work on a fast-paced Tier 1 site
What we offer
What we offer
  • Stable Work: Long-term project pipeline with a leading regional contractor
  • Competitive Pay: High hourly rates paid via CIS
  • Professional Site: Work on a well-managed, safety-first infrastructure project
Read More
Arrow Right
New

Senior Formulation Associate

At Target Healthcare Group, we are pioneers in the pharmaceutical industry, comm...
Location
Location
United Kingdom
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree qualification in a field of science-related or pharmacy subject is highly desired
  • Experience developing formulations for veterinary pharmaceutical products is highly desirable
  • Minimum of 3 yrs Good Manufacturing Practice experience
  • Good numerical and writing skill
  • Ability to follow instruction
  • Detail oriented, and excellent memorization skill
  • Eager to learn and adaptive to any changes
  • Good IT skills and good administrative skills such as email writing, filing and presentation skill
  • Good initiative, introspective skill with ‘can do’ attitude
  • Positive mindset and ability to resolve problems
Job Responsibility
Job Responsibility
  • Manage formulations for daily order requirements and formulation related enquiries and documentation
  • Lead and support product development and formulation related tasks, with ownership and accountability for delivery
  • To approve product request, create and approve formulation to meet the requirements of the daily orders
  • To support and lead appropriate QMS activities relevant to formulation
  • To create, review, and maintain Formulation Reports, Product Data Sheets, and formulation related documents
  • To assist in formulation related enquiries from the Customer Services Department and the Production Department
  • To gather information to support and lead product development and product optimisation
  • To train, support, and mentor junior team members
  • To approve licensed medicine specifications and unlicensed medicines specifications as required
  • To organise trials and create trial protocols
What we offer
What we offer
  • Active Social and charity committee
  • Cycle to Work Scheme
  • Electric Vehicle Scheme
  • Eye Care Vouchers
  • Fulltime
Read More
Arrow Right
New

Catering Operations Coordinator

Catering Operations Coordinator required in Exeter. South West Norse is a succes...
Location
Location
United Kingdom , Exeter
Salary
Salary:
14.59 GBP / Hour
norsegroup.co.uk Logo
Norse Group LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven Office/Helpdesk, administrative experience
  • Numerical accuracy and attention to detail
  • Microsoft Office skills, including Word, Excel and Outlook
  • Excellent time management skills, with the ability to meet strict deadlines
  • Good written and verbal communication skills, comfortable liaising with clients and members of the public
  • Excellent time management skills and ability to multi-task and prioritise work
  • Capable of producing accurate documentation and reports
Job Responsibility
Job Responsibility
  • Working as part of a team providing a range of administrative services within our catering division
  • Provide technical support through answering incoming calls and queries and responding in a timely manner
  • Building relationships with stakeholders, customers and suppliers
  • Coding and raising purchase orders and authorising payments on behalf of our key client
  • Resolving and escalating queries from key client and internal teams
  • Collating reports on operational and financial performance
What we offer
What we offer
  • Company Pension Scheme
  • Sickness Scheme
  • 25 days annual leave + bank holidays
  • Parttime
Read More
Arrow Right
New

Groundworker

Randstad are looking for hard working and reliable Qualified Groundworker for an...
Location
Location
United Kingdom , Rochester, Kent
Salary
Salary:
18.00 - 20.00 GBP / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 02, 2026
Flip Icon
Requirements
Requirements
  • Current and valid CSCS card
  • NRSWA ticket (Streetworks)
  • Some previous experience is preferred but not essential
  • Can do attitude
  • Must be eligible to live and work in the UK
What we offer
What we offer
  • A competitive hourly pay rate
  • Opportunity for ongoing work
!
Read More
Arrow Right
New

Kitchen Manager

Arc Inspirations - Manahatta York are looking for a Kitchen Manager to join the ...
Location
Location
United Kingdom , York
Salary
Salary:
33000.00 - 37000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous kitchen management experience
  • Stock system experience
  • Experience leading a team
  • Passionate about delivering high-quality food
  • People-focused
  • Commitment to high service standards
Job Responsibility
Job Responsibility
  • Lead a kitchen team in a high-energy cocktail bar
  • Deliver 'Nobody Does It Better' food to guests
  • Care about team members
What we offer
What we offer
  • Extensive paid training programme
  • Career development opportunities
  • Split of all tips based on hours worked
  • Generous bonus structure
  • Team discount for you and up to 3 friends at all brands
  • Access to 40% of earned wages before pay day
  • Free and confidential wellbeing support 24/7
  • Weekly allowance for team food and drink
  • Frequent team card top ups
  • Team-based incentives, rewards and recognition
  • Fulltime
Read More
Arrow Right
New

Catering Assistant

Catering Assistant required at Catton Grove Primary School. Join the team at Nor...
Location
Location
United Kingdom , Norwich
Salary
Salary:
24761.88 GBP / Year
norsegroup.co.uk Logo
Norse Group LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous catering experience
  • Enjoy home cooking and baking
  • Passion for good food
  • Passionate about supporting others
  • Share core values: We care completely, We collaborate proactively, We act with integrity, We pursue better, We make it happen
  • Enhanced DBS check (employer paid)
Job Responsibility
Job Responsibility
  • Support preparation and serving of lunches for young people and school staff
  • Ensure an engaging and interactive experience
  • Uphold high level of hygiene and cleanliness
  • Set up service areas from kitchen or dining areas
  • Tidy away once service is completed
What we offer
What we offer
  • Fully funded accredited courses
  • Excellent career progression
  • Job satisfaction from giving back to community
  • Access to award-winning training
  • Flexible benefits package
  • Enhanced DBS check paid by employer
  • Parttime
Read More
Arrow Right
New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...
Location
Location
United Kingdom , Leicester
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full UK driving licence
  • Access to own vehicle with business insurance
  • ULEZ-compliant vehicle (required when working within London ULEZ zones)
  • Clean DBS check
  • Healthy credit history
  • CCJs considered in adverse circumstances where repayment arrangements are in place
  • Strong organisational, negotiation, and case-management skills
  • Ability to communicate professionally and effectively with customers and clients
  • Ability to work independently while following company policies, procedures, and objectives
  • Ability to identify and manage disputes in line with company procedures
Job Responsibility
Job Responsibility
  • Carry out field visits to both residential and commercial properties on behalf of our clients
  • Discussing and resolving utility accounts
  • Reconnecting customers with our clients and their services
  • Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
  • Collecting accurate utility meter readings
What we offer
What we offer
  • Flexible working – minimum 2 Weekdays per week, 8 hours per day
  • Flexible start times
  • Monday to Friday or Saturdays (subject to client business hours)
  • Guaranteed daily rate
  • Full training and continuous support
  • Opportunities to progress and explore different roles within the business
  • UK-wide opportunities (work allocated within pre-agreed postcode areas)
Read More
Arrow Right