Epic Clarity Administrator Job at Robert Half (Jacksonville)

Senior IT Epic Analyst (Revenue Cycle Reporting)

The Senior IT Epic Analyst for Revenue Cycle Reporting plays a key role in suppo...

Location

United States , Boston

Salary:

99153.60 - 158631.20 USD / Year

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information systems, Computer Science, Healthcare Administration, Finance, or related field (master’s preferred)
5+ years of Epic reporting experience with emphasis on revenue cycle modules
Strong SQL development skills and experience with data warehouses and BI tools
Deep understanding of healthcare revenue cycle workflows, KPIs, and regulatory requirements
Experience leading projects, gathering requirements, and working directly with stakeholders at all organizational levels
Strong analytical, problem-solving, and communication skills
Ability to work independently while managing multiple priorities in a fast-paced environment
Epic Certifications – Required: Epic Clarity Data Model – Revenue Cycle (e.g., Resolute Professional Billing, Resolute Hospital Billing, Tapestry, Cadence)
Epic Clarity (Advanced)
Epic Caboodle

Job Responsibility

Lead the design, development, testing, and deployment of Epic-based revenue cycle reports and dashboards (Clarity, Caboodle, Reporting Workbench, Radar, SlicerDicer)
Partner with revenue cycle, finance, and operational leaders to understand reporting needs and deliver insights that support billing, collections, coding, compliance, and reimbursement
Ensure accuracy, timeliness, and data integrity across all reports and analytics solutions
Translate business requirements into technical specifications and develop reporting solutions to improve revenue cycle efficiency and outcomes
Maintain Epic certifications relevant to Revenue Cycle and Reporting
stay up to date on system upgrades and new functionality
Provide advanced troubleshooting and root cause analysis for reporting issues
Support ad hoc data requests, performance metrics, and regulatory/compliance reporting needs
Lead or participate in projects involving revenue cycle optimization, process improvement, and system enhancement
Mentor and provide guidance to junior analysts in reporting tools, data interpretation, and best practices

What we offer

flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Database Programmer

This position will be part of a team that provides informatics expertise includi...

Location

United States , Winston Salem

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Experience with SQL queries and multi-tier SQL system development on multiple platforms (Oracle, SQL Server, Postgres)
Experience with healthcare and/or biomedical research operations and systems
Experience with database systems administration, performance profiling, index creation and evaluation
Experience with agile software development and the software lifecycle
Experience with code versioning systems such as Git
Experience working in cloud environments, particularly Azure and the Snowflake data stack
Strong initiative and proven ability to work independently
Ability to communicate on a professional level with customers and staff
Superior problem-solving skills
Bachelor's degree with computer course and four years' experience in computer programming or operations research required

Job Responsibility

Design and implement database Extract-Transform-Load (ETL) procedures and jobs with minimal supervision
Implements complicated queries to databases and create automated reporting schemes
Analyzes and develops quality control needs of large projects
Document processes, data dictionaries, data lineages and collect metrics
Exhibit ability to use a wide variety of research computer software tools and operating system environments
Attends project and/or departmental meetings and contributes to the project design concerning data management needs
Consults with users on project design needs
Maintains a professional relationship with project and departmental personnel
Mentor and guide junior database programmers
Achieve and maintain EPIC Clarity certifications within 2-5 months of hire date (may require up to two trips to EPIC Training facility in Wisconsin)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Database Programmer

This position will be part of a team that provides informatics expertise includi...

Location

United States , Winston Salem

Salary:

37.50 - 56.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Experience with SQL queries and multi-tier SQL system development on multiple platforms (Oracle, SQL Server, Postgres)
Experience with healthcare and/or biomedical research operations and systems
Experience with database systems administration, performance profiling, index creation and evaluation
Experience with agile software development and the software lifecycle
Experience with code versioning systems such as Git
Experience working in cloud environments, particularly Azure and the Snowflake data stack
Strong initiative and proven ability to work independently
Ability to communicate on a professional level with customers and staff
Superior problem-solving skills
Bachelor's degree with computer course and four years' experience in computer programming or operations research required

Job Responsibility

Design and implement database Extract-Transform-Load (ETL) procedures and jobs with minimal supervision
Implements complicated queries to databases and create automated reporting schemes
Analyzes and develops quality control needs of large projects
Document processes, data dictionaries, data lineages and collect metrics
Exhibit ability to use a wide variety of research computer software tools and operating system environments
Attends project and/or departmental meetings and contributes to the project design concerning data management needs
Consults with users on project design needs
Maintains a professional relationship with project and departmental personnel
Mentor and guide junior database programmers
Achieve and maintain EPIC Clarity certifications within 2-5 months of hire date

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Database Programmer

This position will be part of a team that provides informatics expertise includi...

Location

United States , Winston Salem

Salary:

37.50 - 56.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Experience with SQL queries and multi-tier SQL system development on multiple platforms (Oracle, SQL Server, Postgres)
Experience with healthcare and/or biomedical research operations and systems
Experience with database systems administration, performance profiling, index creation and evaluation
Experience with agile software development and the software lifecycle
Experience with code versioning systems such as Git
Experience working in cloud environments, particularly Azure and the Snowflake data stack
Strong initiative and proven ability to work independently
Ability to communicate on a professional level with customers and staff
Superior problem-solving skills
Bachelor's degree with computer course and four years' experience in computer programming or operations research required

Job Responsibility

Design and implement database Extract-Transform-Load (ETL) procedures and jobs with minimal supervision
Implements complicated queries to databases and create automated reporting schemes
Analyzes and develops quality control needs of large projects
Document processes, data dictionaries, data lineages and collect metrics
Exhibit ability to use a wide variety of research computer software tools and operating system environments
Attends project and/or departmental meetings and contributes to the project design concerning data management needs
Consults with users on project design needs
Maintains a professional relationship with project and departmental personnel
Mentor and guide junior database programmers
Achieve and maintain EPIC Clarity certifications within 2-5 months of hire date

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Epic Odb Engineer / Architect

The Epic ODB Engineer / Architect will manage Epic's core database infrastructur...

Location

United States , Plano

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

7–10+ years of experience supporting Epic as an ODBA, DBA, or database architect
Epic certifications in Chronicles, ODBA, or related technical modules (e.g., Cache/IRIS)
Deep expertise with InterSystems Caché/IRIS, including globals, journaling, shadowing, and performance tuning
Strong understanding of Epic architecture, including Hyperspace, Interconnect, Web Blob, and ancillary systems
Proficiency with Linux/UNIX administration and shell scripting
Experience with high‑availability architectures, clustering, SAN/NAS storage, and virtualization
Strong analytical and troubleshooting skills for complex, high‑volume clinical systems

Job Responsibility

Chronicles Database Architecture and Maintenance: Design, configure, and maintain Epic’s Chronicles database structures
Ensure proper setup of master files, globals, and networked storage to support optimal performance and data integrity
Work with Epic’s tools and guidelines to manage data growth and optimize storage layout
Performance Tuning and Monitoring: Continuously monitor the operational database for performance bottlenecks (CPU, I/O, cache hit rates)
Analyze and optimize global builds, journaling, indexes, and data access patterns
Collaborate with Epic TS (Technical Services) and ECSA teams to fine-tune system performance
Upgrades, Environment Builds, and Data Refreshes: Manage and support Chronicles data refreshes, including copying environments (e.g., PRD to TST/DEV) while ensuring data integrity
Participate in and support Epic upgrades and versioning processes from the backend/database side
Architect and automate database components of environment buildouts
Data Integration and Interoperability Support: Ensure seamless data flow between Chronicles, Clarity, Caboodle, and third-party systems

Product Manager - Payments & Finance

Join our team at our location in Berlin – hybrid working conditions available. I...

Location

Germany , Berlin

Salary:

Not provided

Parking Network B.V.

Expiration Date

April 19, 2026

Requirements

Bachelor’s degree in Business Administration, Finance, Economics or a related field
4+ years of experience as a Product Manager, Product Owner or in a closely related product role within a software or financial services environment
Proven experience owning and evolving products that involve complex business processes, ideally in fintech, payments or accounting domains
Strong ability to define product strategy, prioritise effectively and communicate a clear product vision to diverse stakeholders
Experience working in Agile environments and collaborating closely with engineers, designers and analysts throughout the product lifecycle
Ability to translate complex business and regulatory needs into clear, actionable product requirements
Strong analytical skills, comfortable using data, reports and KPIs to inform decisions and measure success
Experience using product and delivery tools such as Jira or Azure DevOps
Experience defining, tracking and iterating on product KPIs in a product-led organisation
Excellent stakeholder management and communication skills, able to align different perspectives and drive decisions

Job Responsibility

Own the product vision and roadmap for accounting and payments-related products, aligning it with company strategy, regulatory needs and operational priorities
Lead product discovery to understand customer and business problems, payment and accounting flows, and opportunities to simplify, automate and scale across products and operations
Work closely with stakeholders across Finance, Operations, Risk, Compliance and Engineering to align on priorities, scope and expected outcomes
Define clear product goals and success metrics, and ensure initiatives are driven by measurable business impact
Translate business and customer needs into clear product direction, including well-defined epics, user stories and acceptance criteria
Continuously prioritise the product backlog, balancing value, risk, dependencies and delivery capacity
Partner with engineering and design to break down complex initiatives into MVPs and iterative releases that deliver value early
Drive alignment and clarity across teams by explaining the business context, product intent and trade-offs behind decisions
Assess impact and feasibility of proposed changes, particularly those affecting payments, accounting and ledgers, in collaboration with engineering and domain experts
Support delivery by leading planning and backlog refinement, ensuring teams are focused on the most valuable outcomes

Fulltime

Manager, Contact Center Operations

Under the direction of the Director of Contact Center Operations, the Manager, C...

Location

United States , Denver

Salary:

86800.00 - 112900.00 USD / Year

InnovAge

Expiration Date

Until further notice

Requirements

Bachelor of Arts / Sciences in Business Administration, Communications, or related field, comparable experience may be considered
8+ years of experience in contact center operations, preferably in a regulated industry
5+ years in a supervisory or management role overseeing multi-site teams
Demonstrated success in improving operational performance and customer satisfaction
Experience with contact center platforms (e.g., Five9 and EPIC) and CRM systems
Strong understanding of contact center metrics, workforce management, and compliance standards
Excellent communication, coaching, and stakeholder management skills

Job Responsibility

Oversee daily operations across multiple contact centers, ensuring consistent execution of service standards and KPIs
Develop and manage staffing schedules to meet contact volume demands and customer satisfaction goals
Implement alternative staffing models as needed, balancing budget constraints and performance metrics
Monitor adherence to contact handling protocols, documentation standards, and escalation procedures
Supervise inbound and outbound contact activities, ensuring timely and accurate resolution
Partner with cross-functional teams to align contact center operations with broader organizational goals
Identify and resolve operational inefficiencies through workflow enhancements and technology optimization
Lead onboarding, training, and cross-training initiatives for new and existing staff
Maintain accurate records of training, performance metrics, and compliance documentation
Ensure all required education and certifications are completed via internal LMS platforms

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays
401(k) plan with company match

Fulltime

Sr Associate IS Analyst

The AI Analyst role offers an exciting opportunity to join a nimble, innovative ...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field AND 5+ years of relevant work experience
Experience in Life Science/ Biotechnology/ Pharmacology/ Information Systems experience is an added advantage
Experience with Agile software development methodologies (Scrum)
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Strong understanding of AI/ML concepts, LLMs, and enterprise AI applications
Hands-on experience with automation platforms (e.g., UiPath, Power Automate, or equivalent low-code/no-code tools)
Experience developing POCs and pilots that transition into production systems
Strong stakeholder engagement and communication skills

Job Responsibility

Conduct AI risk assessments and architecture reviews
Support technical configuration and administration of AI platforms
Evaluate AI architectures and LLM offerings during RFP/RFI processes
Leverage internal AI capabilities (e.g. ChatGPT) to meet business needs
Interface with external AI suppliers and vendors
Design and execute POCs and pilots to test AI/automation use cases
Support the development of business cases to justify investment in new AI solutions
Partner with architects, product managers, and engineers to transition POCs into production
Lead automation initiatives and build low-code/no-code automations to streamline workflows
Identify opportunities for efficiency and implement data-driven solutions

Epic Clarity Administrator

Robert Half

Location:
United States , Jacksonville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 10, 2026

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