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Epic Application Analyst II (Cadence)

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University Hospitals

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Location:
United States , Shaker Heights

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

69243.20 - 108284.80 USD / Year
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Job Description:

The Epic Analyst designs, configures, tests, and implements changes of assigned Epic system applications. In this role, the Epic Analyst consults with Epic representatives, leadership, subject matter experts to engage stakeholders to configure and build Epic software and applications. The role includes the management of projects; working through complex problems, performing and supporting application upgrades, provides solutions, develops and documents workflows harmonized with systems, and supports the implementation life cycle to include end user adoption.

Job Responsibility:

  • Performs needs assessment, software design, implementation, support, and reporting
  • Independently facilitates design of workflow in conjunction with appropriate subject matter experts
  • Coordinates and participates in unit and integrated testing activities of the software
  • Participates in change management activities to support successful system deployments and enhancements
  • Leads components of development of end-user training materials and participates in training efforts
  • Assists other team members in ensuring good documentation standards
  • Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution
  • Independently manages components of application upgrades and troubleshooting efforts
  • Creates reports, dashboards, and other analytical tools to support customer base
  • Creates and maintains appropriate system documentation
  • Utilizes and maintains appropriate change control procedures and standards
  • Provides direction to junior team members
  • Performs on call rotation duties as required
  • Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager
  • Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders and works with other application analysts to insure successful system integration

Requirements:

  • High School Equivalent / GED
  • 3+ years of IT experience supporting applications
  • Detail-oriented and organized, with good analytical and problem solving ability
  • Notable client service, communication, presentation and relationship building skills
  • Ability to function independently and as a team player in a fast-paced environment
  • Must have strong written and verbal communication skills
  • Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment
  • Knowledge of MS Visio and Project
  • Knowledge of SQL databases
  • Ability to work with servers and apply software upgrades
  • Knowledge of disaster recovery and backup procedures
  • Epic Application Certification

Nice to have:

  • Bachelor’s Degree Information Systems /Business/ Healthcare Related Field
  • 1+ years working in a health care related IT environment
  • Epic Cadence certification
What we offer:
  • healthcare
  • dental
  • vision
  • retirement plan options

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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