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Epic Application Analyst Associate-Professional Billing

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Advocate Aurora Health

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Location:
United States , Milwaukee

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Contract Type:
Not provided

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Salary:

30.70 - 46.05 USD / Hour

Job Description:

Works with users and leadership to develop and/or modify procedures because of workflow process changes related to Epic clinical and business application use. Effectively explains the functioning of the assigned Epic applications and related systems to the users. Assists users with using the full functionality of the applications. Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition. Assists in the development of effective unit, integration, system, and end-user acceptance testing through execution of the tests and tracking of problem reports. Works with users and team members to set priority for user requests and reviews and clarifies user requests. Assists with impact analysis. Documents current workflows, specifications, user manuals, procedures, and other relevant information. Completes all change and quality control documentation using department standards. Participates in testing, user training and results evaluation. Tracks standardized projects, with appropriate assistance from team/technical staff, for the Epic application areas involved and keeps users and management informed on progress and potential delays. Monitors and documents post-implementation problems and revision requests. Identifies ongoing application system issues for all assigned applications and communicate patterns to Sr./Lead Application Product Analyst. Maintains product documentation including requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines. Assists in the appropriate completion of all change and quality control documentation using department standards. Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications. Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications. Assists with the scheduling and managing application version upgrades for assigned systems. Participates in the maintenance, enhancement, and interface of assigned applications. Troubleshoots and resolves user problems.

Job Responsibility:

  • Works with users and leadership to develop and/or modify procedures because of workflow process changes related to Epic clinical and business application use
  • Effectively explains the functioning of the assigned Epic applications and related systems to the users
  • Assists users with using the full functionality of the applications
  • Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition
  • Assists in the development of effective unit, integration, system, and end-user acceptance testing through execution of the tests and tracking of problem reports
  • Works with users and team members to set priority for user requests and reviews and clarifies user requests
  • Assists with impact analysis
  • Documents current workflows, specifications, user manuals, procedures, and other relevant information
  • Completes all change and quality control documentation using department standards
  • Participates in testing, user training and results evaluation
  • Tracks standardized projects, with appropriate assistance from team/technical staff, for the Epic application areas involved and keeps users and management informed on progress and potential delays
  • Monitors and documents post-implementation problems and revision requests
  • Identifies ongoing application system issues for all assigned applications and communicate patterns to Sr./Lead Application Product Analyst
  • Maintains product documentation including requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines
  • Assists in the appropriate completion of all change and quality control documentation using department standards
  • Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications
  • Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications
  • Assists with the scheduling and managing application version upgrades for assigned systems
  • Participates in the maintenance, enhancement, and interface of assigned applications
  • Troubleshoots and resolves user problems

Requirements:

  • Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
  • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
  • Typically requires 1 year of experience in automated laboratory and/or business systems
  • Basic knowledge of computer operating platforms, applications software, and network software
  • Proficiency in the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and basic knowledge of large-scale automated systems
  • Basic knowledge and ability in the use of project management software, tools, and methodologies
  • Knowledge, understanding and ability to follow change management processes
  • Must have ability to perform work related travel
  • Must be able to lift up to 40 lbs. occasionally

Nice to have:

Epic Professional Billing or Epic Hospital Billing or any Rev Cycle Epic Certification preferred

What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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