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CHRISTUS Health Logo CHRISTUS Health · IT - Administration

Epic Analyst

United States, Irving · Job Posted December 24, 2025

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Job Description

The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes.

Job Responsibility

  • Assist in the operation and administration of clinical information systems
  • Collaborate with clinical and technical associates to enhance workflow methodology and tools
  • Provide application support of medium to high complexity for acute and non-acute care clinical applications
  • Provide incident, change and problem management support
  • Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes
  • Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality
  • Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures
  • Prioritize, coordinate, and implement updates and requested changes to clinical information systems
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate
  • Provide oversight and feedback on team member design, configuration and deliverables
  • Perform working level process and requirement analysis

Requirements

  • Bachelor’s degree or 4 years of clinical/technical application experience in lieu of degree
  • Preferred 3-5 years previous clinical information systems experience or equivalent
  • Valid Driver’s License
  • Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire)
  • Must have strong knowledge of clinical information systems, clinical informatics, data management and administration
  • Must have advance knowledge of Microsoft Office products
  • Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team
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