This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
Job Responsibility:
Serves as a team member supporting the Epic Cheers and/or MyChart applications and its end-users
Supports assigned operational areas with foundational knowledge of the Epic Cheers Campaigns / MyChart application
Outlines basic build needs and identifies key considerations
Participates in ticket triage by conducting initial review of incoming issues
Performs basic build and configuration tasks following departmental protocols
Supports tasks related to integrations affecting the Epic application
Maintains clear communication with end-users regarding application issues
Requirements:
Epic certification in Cheers Campaigns and MyChart
Bachelor’s degree
OR Associate’s degree plus 2 years of related experience
OR High school diploma/GED plus 4 years of related experience
Minimum of 1 year of experience supporting Epic Cheers Campaigns and/or MyChart in an operational or IT capacity, including template management or basic build work
What we offer:
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
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