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Based within the Technology division, the IT Environments Manager will play a critical role in building and maintaining an environment management capability for IT Services. We are looking for an experienced and proactive IT Environments Manager to lead the management, coordination, and continuous improvement of our IT environments across the software development lifecycle. This is a critical role that ensures consistency, availability, and integrity of development, testing, staging, and production environments in support of agile delivery and operational excellence. The IT Environments Manager will ensure a stable and efficient software development and testing process, helping to reduce downtime, improve security and enhance the overall software quality.
Job Responsibility:
Own and manage the end-to-end lifecycle of IT environments (Dev, QA, UAT, Staging, Production)
Coordinate environment provisioning, configuration, and maintenance with internal teams and external partners
Collaborate closely with development, QA, DevOps and infrastructure teams to have standard release management processes and environment readiness
Maintain a detailed environments schedule and forecast usage and changes
Monitor performance, availability, and capacity of environments
troubleshoot and resolve environment-related issues
Ensure environments are secure, compliant, and consistent with configuration management standards
Drive automation and efficiency improvements in environment provisioning and deployment pipelines
Create and maintain comprehensive environment documentation and knowledge base
Support release and deployment activities by managing environment refreshes and data masking strategies
Requirements:
Proven experience in managing IT environments or infrastructure within enterprise-level IT departments
The ability to define and maintain the environment management strategy for the University's IT platforms and infrastructure
Management of stakeholder relationships, both within IT Services and the wider University
Ability to lead both technical & non-technical meetings and discussions
Understanding of secure by design principles
Knowledge of security best practices and compliance standards in IT environments
Strong understanding of application lifecycle management and DevOps processes
Familiarity with cloud (AWS, Azure, or GCP) and on-premises environments
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible) and CI/CD pipelines (e.g., Jenkins, GitLab)
Strong stakeholder management and communication skills
Proactive approach to issue resolution and process improvement
Understanding of database management, networking, and system administration concepts
Nice to have:
Degree in Computer Science, Information Technology, or related field
ITIL, AWS, Azure, or other relevant certifications
Experience in data masking, synthetic data generation, and environment orchestration tools
What we offer:
Generous annual leave allowance, including Christmas/New Year closure
Pension scheme membership to provide benefits for you and your family
Well-being programme with counselling, fitness and leading sports facilities
Learning and development opportunities
Season ticket loans for public transport
Cycle to Work Scheme
Workplace nursery scheme
Staff recognition schemes
Staff discounts on a range of products and services including travel and high street savings