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Environmental Services - Team Lead

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Advocate Health Care

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Location:
United States

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Contract Type:
Not provided

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Salary:

20.80 - 31.20 USD / Hour

Job Description:

Lead co-workers in the day-to- day operations of the Environmental Services department (EVS) program.

Job Responsibility:

  • Lead co-workers in the day-to- day operations of the Environmental Services department (EVS) program
  • Confers, plans ahead with supervisory staff, on job assignments, projects and activities
  • Verifies completion of all assigned duties/tasks by Environmental Services staff according to EVS procedures
  • Responsibility for assisting in scheduling of the Environmental Services staff
  • Adjusts the daily schedule to ensure proper staffing in all areas
  • Functions as Environmental Services Tech, knowing all positions/responsibilities within department
  • Role in Hazardous Materials, spills and disaster plans
  • Assists in competencies
  • Monitor Bed Tracking
  • Monitors lunch and breaks
  • Liaison between EVS and customers/staff as needed
  • Coordinate projects/set ups
  • Assist with room inspection high touch, etc.
  • Issues key, pagers, equipment, etc
  • Makes suggestions for work improvement
  • Supply and equipment use and maintenance
  • Assists in training and introducing new equipment and cleaning methods by demonstrating techniques and procedures
  • Inspects equipment and supplies for cleanliness and possible damage, to ensure that it is in working for the next shift use and maintenance of all equipment
  • Communicate to leadership associate performance, conduct, issues, etc.
  • Customer Satisfaction - Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Continues to improve patient and customer satisfaction scores
  • Utilizes AIDET with both Internal Customers and External Customers
  • Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates
  • Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations
  • Displays patient and tact when dealing with other hospital personnel
  • Presents department in a positive manner to all contacts
  • Maintains courteous and pleasant attitude to patients, families and other contacts
  • Maintains confidential patient and departmental information
  • Utilizes appropriate chain of command in resolving complaints, grievances
  • Trains associates and assists in Department Orientation Process
  • Maintains licenses and certificates as appropriate
  • Fullfills operating unit, competencies, and required training

Requirements:

  • High School diploma or equivalent
  • leadership experience preferred
  • 3 years experience with at least one in Housekeeping
  • Good communication skills
  • Good organizational skills
  • Excellent customer service skills
  • Must be able to communicate instructions
  • Team player
  • Able to work with all levels of personnel
  • Demonstrates flexibility
  • Projects a positive attitude
  • Willing to learn, cooperate
  • Self motivated
  • Demonstrates initiative
  • Good communication skills. Written and verbal
  • Thinking consistent with Advocate Mission, Values, Philosophies and quality concepts
  • EVS product and equipment knowledge
  • Potential exposure to hazardous materials
  • Job responsibility involve walking, standing, bending, climbing and lifting throughout the work day
  • Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 04, 2026

Expiration:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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