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Environmental Services Supervisor

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Location:
United States , Waddell

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Under general direction of Environmental Services Shift Manager, supervises the daily activities of Environmental Services, including personnel assignments, training and management, quality assurance, problem resolution, and inventory control.

Job Responsibility:

  • Applies fair and consistent supervision
  • Assists in hiring, termination, and disciplinary actions
  • Assists with the planning and budget preparation for the department
  • Plans and administers work schedules and assignments for direct reports
  • Monitors the performance of direct reports, ensuring adherence to all Tohono O’odham Gaming Enterprise (TOGE) and departmental policies and procedures
  • Provides excellent and friendly service to all guests
  • Supervises personnel which includes recommendations for hiring, firing, performance evaluation, training, work allocation, discipline and problem resolution
  • Trains team members on cleaning, equipment techniques, methods, chemicals and procedures
  • Trains new Environmental Services Attendants on daily maintenance of casino floor, restrooms, and other task when assigned by Environmental Services Shift Manager
  • Trains Environmental Services Attendants on how to clean and dispose of Bio-Hazard Waste according to OSHA regulations
  • Involved in continuously training to ensure Environmental Services staff is updated on new chemicals and cleaning techniques
  • Maintains records on team members, equipment and maintenance activities
  • Organizes workload to ensure deadlines are met
  • schedules all team members and assigns work
  • Ensures compliance with all department and TOGE policies and procedures, including Internal Controls (ICs)
  • Ensures care, maintenance and utilization of equipment, orders adequate supplies to meet work needs
  • Enters and approves bi-weekly Environmental Services payroll
  • Inspects work areas to ensure consistency and quality of work and adherence to established procedures, safety regulations and standards
  • Prepares daily checklist on daily performance
  • Responds to inquiries and researches and resolves problems for day-to-day operational issues
  • Coaches/counsels Environmental Services staff when necessary
  • Prepares and submits reports
  • Oversees work schedules for personnel and quarterly rotation schedules
  • Performs Environmental Services duties as necessary
  • Initiates work orders on any building maintenance issues
  • Inspects the work activities of a group of Environmental Services Attendants and prepares daily checklist
  • Observes safety rules and maintains a safe environment
  • Contributes to a team effort and accomplishes related results as required

Requirements:

  • High school diploma or GED
  • Two (2) years of environmental services supervisory/lead experience or one (1) year of experience as a dual rated Environmental Services Supervisor with TOGE
  • Must be 18 years of age or older
  • No felony, theft or stealing convictions
  • Must be able to pass a pre-employment drug/alcohol screen, background investigation and obtain and maintain a gaming license
  • Knowledge of occupational hazards and applicable safety practices
  • Knowledge of guest service standards and procedures
  • Knowledge of planning and scheduling techniques
  • Knowledge of cleaning equipment
  • Knowledge of Environmental Services chemicals
  • Knowledge of supplies, equipment, and/or services ordering and inventory control
  • Ability to work with little to no supervision
  • Ability to investigate and analyze information and to draw conclusions
  • Ability to foster a cooperative work environment
  • Ability to communicate effectively in the English language both verbally and in writing
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members and guests at all levels
  • Ability to safely use cleaning products and safely operate cleaning equipment
  • Ability to understand and follow oral and written instruction
  • Ability to learn the methods of cleaning and caring for buildings and equipment
  • Ability to work as a team member in a structured working environment
  • Ability to work with timeliness and thoroughness
  • Ability to work and finish multiple tasks
  • Ability to demonstrate excellence in everything, and continually seek improvement in results
  • Ability to perform complex tasks and to prioritize multiple projects
  • Ability to delegate responsibilities to staff when needed
  • Skill in organizing resources and establishing priorities
  • Skill in the use of personal computers and related software applications
  • Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants

Additional Information:

Job Posted:
January 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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