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The Resident Regional Director of Operations will be responsible for the success of a large Environmental Services account, managing client relations, along with ensuring that the services offered to customers is of superior quality.
Job Responsibility:
Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
Focuses on the needs and requirements of the client using service based solutions and best practices to exceed expectations
Maintains and supports client satisfaction at a level that ensures account retention
Prepares and implements departmental goals and objectives of the Housekeeping department
Supports analysis of department’s financial data and statistics
Performs other duties as assigned
Requirements:
Bachelor’s Degree or equivalent work experience
3-5 years of relevant management experience, ideally as a Director of Environmental Services in a hospital setting
Ability to communicate effectively at all levels of the organization
Must possess a thorough knowledge of contract administration and office procedures
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