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Aramark Healthcare+ is seeking candidates for an Environmental Services Director position at Catholic Medical Center, located in Manchester, NH. Management position, responsible for developing and executing custodial solutions to meet customer needs. Responsible for servicing and/or maintaining a physical location or site to client specifications. Manages the day to day operations of the Environmental Services (Housekeeping) Department, including, but not limited to, overall cleanliness of the facility, patient room cleaning, bed turnaround times, floor care, trash removal and biohazardous waste handling. Drives patient satisfaction and HCAHPS scores.
Job Responsibility:
Develop and execute custodial solutions to meet customer needs
Service and/or maintain a physical location or site to client specifications
Manage day to day operations of the Environmental Services (Housekeeping) Department including overall cleanliness, patient room cleaning, bed turnaround times, floor care, trash removal and biohazardous waste handling
Drive patient satisfaction and HCAHPS scores
Lead, mentor, engage and develop teams including recruiting, assessing, training, coaching and managing performance
Develop and maintain effective client and customer rapport
Build revenue and manage budget including labor, supplies, equipment and related services/materials
Implement and maintain GM agenda for both labor and facilities initiatives
Ensure compliance with Operational Excellence fundamentals
Plan, control and direct all cleaning, sanitizing and waste removal functions within a healthcare facility
Overall ownership and accountability of operational management and financial performance of the unit
Model key leadership behaviors and ensure highest levels of safety, quality and service excellence
Coach employees
Reward and recognize employees
Identify and engage top talent
Plan and lead team management meetings
Ensure safety and sanitation standards in all operations
Requirements:
Requires at least 3-5 years experience in an Environmental Services Manager role
Bachelor's degree or equivalent experience
Healthcare experience within an acute care hospital required
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Proficiency with computer applications is required