Environment Support Engineer Job at We Are Meta (Lisbon)

Data Engineering Support Engineer / Manager

Wissen Technology is hiring a seasoned Data Engineering Support Engineer / Manag...

Location

India , Mumbai; Pune

Salary:

Not provided

Wissen

Expiration Date

Until further notice

Requirements

Bachelor of Technology or master's degree in computer science, Engineering, or related field
8-12 years of work experience
Python, SQL
Familiarity with data engineering
Experience with AWS data and analytics services or similar cloud vendor services
Strong problem solving and communication skills
Ability to organise and prioritise work effectively

Job Responsibility

Incident and user management for data and analytics platform
Development and maintenance of Data Quality framework (including anomaly detection)
Implementation of Python & SQL hotfixes and working with data engineers on more complex issues
Diagnostic tools implementation and automation of operational processes
Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment
Support research analysts and traders with issue resolution

Fulltime

Process Engineer – Engineering Support

We are looking for a multiple Engineering resources to join our Life Sciences te...

Location

United States

Salary:

Not provided

AM Technical Solutions

Expiration Date

Until further notice

Requirements

2+ years’ of experience working within a GMP or highly regulated engineering environment
Ability to work independently on projects with applicable client stakeholders in Validation, Quality, Manufacturing, Maintenance, and other relevant personnel
Strongly motivated, well-organized, and shows professional initiative
Takes ownership of assignments, can work both independently and as part of the team
Ability to work in a fast-paced and challenging environment
Excellent organization skills with the ability to manage multiple tasks simultaneously
Bachelors Degree in Mechanical or Chemical Engineering or related field experience

Job Responsibility

Operational support for GMP manufacturing sites
Supporting/troubleshooting equipment
Ownership of small projects and quality systems
Familiarity of Manufacturing Systems Lifecycle approach
Must be familiar with CAPAs, deviations, and change control protocols

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...

Location

United States , Chicago

Salary:

155000.00 - 185000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5–8 years of experience in application support
At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
Hands-on experience with Kubernetes and Docker for deployment troubleshooting
Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
Experience with ticketing systems (e.g., Jira)
Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
Proven ability to lead and motivate a support team
Strong decision-making and problem-solving skills in high-pressure environments
Excellent communication and interpersonal skills

Job Responsibility

Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
Manage a team of application support analysts, providing mentorship, training, and performance evaluations
Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
Lead complex configuration tasks, such as system integrations, and custom module deployments
Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
Contribute to the roadmap for support operations, aligning with business goals and client needs

What we offer

Competitive compensation packages
Company equity
401k matching
Gender neutral parental leave
Full medical, dental and vision insurance
Lunch stipends
Fully stocked kitchens
Happy hours

Fulltime

IT Support Engineer

社名非公開職種その他　技術系（IT・Web・通信系）業務内容 International Environment

Location

Japan , Tokyo

Salary:

4000000.00 - 5000000.00 JPY / Year

Randstad

Expiration Date

February 22, 2027

Requirements

IT Desktop / Laptop support
5+ experience in IT Support Desk systems (Service desk or On-site IT Support)
Prior experience working with outsourced and offshore teams

Job Responsibility

International Environment

What we offer

健康保険,厚生年金保険,介護保険,雇用保険
日曜日,土曜日,祝日

Fulltime

Support Engineer

We’re a global team of over 400 people, working together to push the boundaries ...

Location

United States , Austin

Salary:

Not provided

Aiven Deutschland GmbH

Expiration Date

Until further notice

Requirements

4-7 years of experience working as Support Engineer/Testing/Specialist at a SaaS or software company
Experience with open-source databases and technologies such as PostgreSQL, MySQL, Redis, and/or other technologies like Kafka, OpenSearch, Cassandra, and Grafana
Strong Linux and Networking skills as an administrator or Support Engineer
Excellent communication skills, with the ability to connect with users, adjust the tone and deliver personalized support
Critical thinking that prioritizes client needs and perspectives
Strong written and verbal communication skills, with the ability to clearly articulate root cause analysis to diverse stakeholders
Knowledge of distributed systems, and the ability to read and write SQL
Previous use of Zendesk, Slack, ServiceCloud, Google, Jira, Zendesk, Intercom, and/or Github
Experience in public clouds (AWS, Google, Azure) across compute, storage, networking, and security
A take charge attitude, technically curious, detail-driven, yet goal-oriented and focused on delivering results

Job Responsibility

Deliver exceptional customer service within SLAs
Develop deep expertise in our Aiven Platform and Aiven Services
Apply your experience with open-source databases and technologies
Troubleshoot complex issues, especially in Linux environments, public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups
Identify trends in customer feedback, report and suggest improvements
Help evolve and develop our support processes and tooling
Create and refine Runbooks and Playbooks from previously encountered issues, streamlining future resolution processes and fostering knowledge sharing
Research and report product malfunctions in order to expedite the resolution process ensuring optimal customer outcomes
Collaborate with cross-functional teams, including Documentation, Product, Sales, and Engineering
Engage with customers and teams via various channels, working collaboratively via ticketing system, email, chat and occasionally by phone or remote sessions to diagnose and resolve customer issues

What we offer

Participate in Aiven’s equity plan
Hybrid work policy
Get the equipment you need to set yourself up for success
Real employer support (use one of our learning platforms, annual learning budget, and more)
Holistic wellbeing support through our global Employee Assistance Program
Extensive Occupational Health Care, Dental Care, as well as sports, culture, massage, commute and lunch benefits
Finnish Language lessons
Monthly office breakfast
Statutory accident insurance

Fulltime

Routing-Technical Support Engineer 4

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills
Ownership and Problem-Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Switching-Technical Support Engineer 4

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills
Ownership and Problem-Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Routing-Technical Support Engineer 4

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills – Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience
Ownership and Problem – Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality – Strive for delivering quality output in every interaction
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Environment Support Engineer

We Are Meta

Location:
Portugal , Lisbon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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