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Barclays Logo Barclays · IT - Administration

Environment Support Analyst

India, Pune · Job Posted June 02, 2026
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Job Responsibility

  • Spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence
  • Harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions
  • Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients
  • Develop the support model and service offering to improve the service to customers and stakeholders
  • Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
  • Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing
  • Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes
  • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
  • Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency
  • Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur

Requirements

  • Working Experience in Application Support, Maintain High availability of non-production environments by managing proactive and effective monitoring & alerting of test infrastructure
  • Address and remediate various non-prod server’s infrastructure vulnerabilities across corporate business unit as per bank standards. Automate and advancement of the patching workflow using Ansible and Chef automation tools
  • Preserve and enhance the knowledge base of Environment Monitoring and Automation activities by appropriate documentations
  • Can quickly identify Infrastructure issues and do an RCA and run Triage calls to resolve issues end to end

Nice to have

  • Working experience on Linux and Windows Operating System
  • Working knowledge of IBM MQ, Kafka, Oracle, Ms SQL Server or other relational Databases
  • Configuration, management and support experience of Apache Web Servers and Application Servers – JBOSS, WAS
  • Implementation knowledge of Chef, Ansible, Firewall, PKI, Cyber wallet and SSL/TLS encryption, CSM is must

What we offer

  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
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