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Are you ready to start your career in IT and technical support? We’re seeking motivated Entry-Level Technicians to join our team and assist with equipment refreshes, swaps, and upgrades. This is your chance to gain valuable hands-on experience and grow your technical skills in a dynamic, collaborative environment.
Job Responsibility:
Perform equipment swaps, upgrades, and refreshes onsite with high attention to detail
Troubleshoot and resolve technical issues related to Chromebooks, PC desktop systems, and other workstation hardware/software
Provide basic technical support to ensure smooth equipment deployment and operation
Ensure proper setup, configuration, and functionality of all hardware and software
Collaborate with team members and management on process improvement and technical support best practices
Requirements:
Familiarity with PC hardware, software, and workstation configuration is required
Basic technical knowledge of operating systems and device troubleshooting
Experience with Chromebooks or Chromebook ecosystems is a strong advantage
Ability to work independently and demonstrate problem-solving skills with a keen eye for detail
Strong communication and organizational skills
Nice to have:
Technical support experience in an IT setting or equivalent coursework
Proficiency with PC desktop/workstation setups and basic repair/support
Knowledge of software installations and system upgrades
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