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Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance. Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America. The Parts Coordinator is responsible for ensuring the efficient coordination, availability, and distribution of spare parts in support of after-sales service operations. This role plays a critical part in maintaining customer satisfaction, minimizing equipment downtime, and supporting internal teams by managing parts inventory, logistics, and supplier coordination in alignment with Socomec NAM service standards.
Job Responsibility
Coordinate the ordering, receiving, and distribution of spare parts to support service and customer requirements
Maintain accurate inventory records and ensure optimal stock levels for service operations
Process and track parts orders, shipments, and returns, ensuring timely and accurate delivery
Liaise with suppliers, logistics partners, and internal teams to resolve parts availability or delivery issues
Ensure compliance with company procedures related to inventory control, shipping, and safety
Prepare reports on parts usage, backorders, and inventory performance
Requirements
High school diploma or equivalent required
associate degree in logistics, supply chain, or business preferred
2–4 years of experience in parts coordination, inventory control, logistics, or a related role
Experience in an industrial, manufacturing, or technical service environment preferred
Equivalent combinations of education and experience may be considered
Knowledge of inventory management and basic supply chain principles
Proficiency with ERP systems and Microsoft Office (Excel, Outlook, Word, Lists, OneDrive)
Ability to read and interpret parts lists, technical documentation, and service orders
Strong attention to detail and data accuracy
Strong organizational and time-management skills
Customer-service mindset with the ability to support internal and external stakeholders
Effective written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment