CrawlJobs Logo

Entry-level L1 Msp Support Engineer

zazz.io Logo

Zazz

Location Icon

Location:
United States , Nashville

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an Entry-Level L1 MSP Support Engineer to join our rapidly growing Managed Service Provider team. In this role, you will be the first line of support for our diverse client base, handling technical support tickets, performing system maintenance, and assisting with infrastructure deployments. You will work alongside experienced engineers who are invested in your professional development, providing you the opportunity to build a strong foundation in IT operations and cloud infrastructure support. This position offers the unique combination of hands-on technical work with clear advancement opportunities. As we continue to scale, top performers in this role move into Level 2 engineering and specialized technical positions. If you're looking to build your career in IT operations at a company that values technical excellence and internal promotion, this is the role for you.

Job Responsibility:

  • Respond to and resolve Level 1 support tickets from clients—troubleshooting technical issues, documenting findings, and providing clear solutions
  • Identify and escalate issues appropriately to Level 2/3 engineers with complete context and documentation
  • Monitor and respond to security alerts from antivirus, endpoint detection and response (EDR), and vulnerability management systems
  • Analyze backup failures and system health alerts
  • investigate root causes and coordinate remediation
  • Perform routine IT maintenance: patch management, user account provisioning/deprovisioning, password resets, and basic network diagnostics
  • Maintain accurate and detailed ticket documentation for knowledge management and compliance
  • Collaborate with senior engineers and follow established procedures and runbooks for common issues
  • Receive and inspect incoming technology assets (computers, servers, networking equipment, peripherals) from vendors
  • Perform hardware asset inventory management: track, log, and maintain records of all incoming equipment
  • Image, configure, and provision workstations and servers for client deployment
  • Prepare computers for shipment to clients: final testing, packaging, documentation, and label preparation
  • Coordinate with shipping carriers and manage outbound logistics for client deliveries
  • Assist with physical asset management: handle, store, and organize equipment appropriately
  • Assist with computer and server deployments: imaging, configuration, network setup, and client delivery

Requirements:

  • High school diploma or equivalent
  • Ability to work 2:00 PM - 11:00 PM EST
  • Working knowledge of Windows and/or macOS operating systems
  • Strong troubleshooting skills and systematic problem-solving approach
  • Excellent communication skills—both written and verbal—with ability to explain technical concepts clearly
  • Ability to manage multiple tickets and priorities in a fast-paced environment
  • Professional demeanor and strong reliability—consistent attendance and commitment to quality
  • Willingness to learn new technologies and follow established procedures
  • Ability to lift, move, and handle technology equipment (computers, servers, networking equipment weighing up to 50 lbs)

Nice to have:

  • CompTIA A+ or similar IT fundamentals certification
  • Prior help desk or Level 1 IT support experience
  • Familiarity with RMM platforms (such as NinjaOne), ticketing systems, or IT service management tools
  • Basic understanding of Active Directory, domain administration, or Windows networking
  • Exposure to cloud platforms (Microsoft 365, Office 365, Azure) or software-as-a-service (SaaS) environments
  • Interest in cybersecurity and understanding of threat landscape
  • Experience with hardware asset management, receiving/shipping, or inventory management
What we offer:
  • Mentorship from experienced Level 2 and Level 3 engineers committed to your growth
  • Real-world exposure to diverse IT environments, architectures, and client challenges
  • Clear advancement pathway: excel as L1, and move into specialized technical roles (L2, infrastructure engineering, security operations)
  • Hands-on experience with industry-standard tools: RMM platforms, SIEM, EDR, vulnerability management, and cloud infrastructure
  • Practical experience in hardware asset management, provisioning, and logistics—skills valuable across IT operations
  • Professional development support: company encouragement for certifications and continuing education

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Zazz - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Entry-level L1 Msp Support Engineer

New

Sales Executive, Uro/Gyn

Are you a consultative sales expert with a passion for winning market share in t...
Location
Location
United States , Philadelphia
Salary
Salary:
104000.00 USD / Year
karlstorz.com Logo
KARL STORZ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 years of B2B sales experience, preferably in the medical device industry
  • Bachelor’s degree or equivalent professional experience
  • Strategic territory management
  • Strong communication
  • Ability to establish trust and credibility with key stakeholders to articulate KSUS’ value proposition through alignment of products/solution for better patient outcomes
  • Valid driver’s license
  • Adhere to safety and quality standards
  • Ability to handle and transport medical equipment weighing 1-35lbs
  • Spend at least 30 hours per week visiting geographically dispersed local customers in medical sites
  • Travel: 30+ hours per week driving to customer sites, occasional domestic travel (up to 10%)
Job Responsibility
Job Responsibility
  • Drive sales and exceed annual quotas within the Urology & Gynecology specialties
  • Build and maintain strong relationships with key stakeholders, including physicians, nurses, and administrative personnel in advanced healthcare settings
  • Actively pursue new business opportunities and expand market share
  • Present product features and benefits effectively, ensuring customer satisfaction and long-term loyalty
  • Stay informed about market trends and competitive products, providing valuable feedback to management
What we offer
What we offer
  • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
  • 3 weeks vacation, 11 holidays plus paid sick time
  • Up to 8 weeks of 100% paid company parental leave
  • includes maternal/ paternal leave, adoption, and fostering of a child
  • 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • Tuition pre-imbursement up to $5,250 per year
  • Fitness reimbursement of up to $200 annually
  • Fulltime
Read More
Arrow Right
New

Head of HR

A high impact HR leadership role driving performance at pace through sharp busin...
Location
Location
Australia
Salary
Salary:
Not provided
jd-sports.com.au Logo
JD Sports Australia & New Zealand
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years’ experience in a senior HR or Head of HR role
  • Strong background in retail, FMCG, hospitality or another fast‑paced, multi‑site environment is desirable
  • Deep expertise in ER and performance frameworks
  • Knowledge of Retail Award compliance is advantageous
  • Proven experience leading HR Business Partners and HR Operations teams
  • Confidence using people data and insights to influence leaders
  • Experience with Dayforce (or similar enterprise systems) highly regarded
  • Excellent stakeholder management, communication and leadership capability
  • A practical, commercial mindset — you get how a business really works
Job Responsibility
Job Responsibility
  • Design, lead and mature a best‑in‑class HRBP model aligned to JD Sports’ pace and growth
  • Partner closely with senior leaders across Retail Operations, DC and Support Office
  • Use sharp people insights (turnover, absenteeism, ER trends, productivity, headcount) to influence performance and decision‑making
  • Support org design, workforce planning, succession and talent strategies
  • Make sure HR is embedded in every critical commercial conversation
  • Provide senior oversight and escalation support for complex ER matters
  • Build ER capability across HR and Operations — consistency, fairness and confidence matter
  • Own performance management frameworks and ensure leaders use them
  • Ensure policies, processes and practices are up‑to‑date, compliant and practical
  • Lead wellbeing, WHS and mental health initiatives that genuinely support our team members
What we offer
What we offer
  • Monthly culture committee events
  • Central CBD location
  • Pre-pay day lunches
  • Birthday leave
  • Competitive Salary
  • One month paid parental leave
  • Referral bonus scheme
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
  • Treat yourself with our attractive staff discount! This can also be used for friends and family
Read More
Arrow Right
New

Environmental Services Technician

This position promotes environmental protection by maintaining healthy and safe ...
Location
Location
United States , Huntersville; Charlotte
Salary
Salary:
18.85 - 28.30 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred: High School diploma or GED equivalent
  • Preferred: One year experience
  • Can prioritize assignments to complete work in a timely manner
  • Can operate equipment
  • Can establish and maintain cooperative working relationships with co-workers
Job Responsibility
Job Responsibility
  • Performs complete cleaning of assigned areas
  • Heavy contact with cleaning chemicals, disinfecting agents, floor strippers and finishes
  • Removes waste by collecting and transporting soiled linen, emptying trash containers, changing sharps containers, transporting solid and hazardous waste to compactors, recycling material, emptying cigarette receptacles
  • Keeps equipment clean and orderly and reports equipment failures
  • Maintains safe working environment and provides quality service by complying with procedures, rules and regulations
  • Attends all required in-service education and training classes
  • Consistently demonstrates the ability to meet time schedules and deadlines
What we offer
What we offer
  • Prepaid College Tuition Assistance program (up to $5,250/year)
  • Earn your high school diploma or take ESL classes with no out-of-pocket expenses through our Online High School
  • Up to $1,350 in wellness incentives through our LiveWELL program
  • Six weeks paid maternity leave & 4 weeks paid parental leave
  • Amazing health insurance with the option of a copay or HSA eligible plan
  • Up to 7% employer-paid retirement contributions
  • Paid Time Off programs
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Fulltime
Read More
Arrow Right
New

Career Consultant

The focus of the Career Consultant position is to provide individualized support...
Location
Location
United States , AZ, CO, Southern CA
Salary
Salary:
37.50 USD / Hour
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred 8+ years of professional expertise in Career Consulting or related fields such as human resources, recruitment, career/leadership development, training, service/delivery operations, management consulting, or business leadership
  • Business/industry experience across diverse industries and populations in one of the following: IT, financial services, pharmaceutical, healthcare, manufacturing, professional services, marketing, or hospitality
  • Strong job market expertise to assist individuals in assessing and identifying where their skills and experience may be a potential fit across various industries and/or job functions
  • Knowledgeable of Talent Acquisition strategies used by recruiters and hiring managers to include ATS systems, applicant sourcing, video screening, salary inquiries, types of interviews, and how to collaborate with recruiters and what to expect
  • Agility in utilizing a variety of technology tools and resources including Zoom, Teams, online portals, and Microsoft Office Suite
  • Strong service orientation with a passion for making a difference for individuals and a curiosity to learn about unique career/industry experience to assist in identifying viable options
  • Able to prioritize and balance within multi-faceted roles requiring coaching and empathy combines with strong technology and analytical skills
  • College degree preferred
Job Responsibility
Job Responsibility
  • Assist candidates across broad spectrum of career transition needs to include managing change, assessing skills and interests, defining career goals, identifying career options, guiding resume and LinkedIn profile development, interviewing, negotiating, and new job assimilation
  • Supports candidates in moving forward with change, building confidence, assessing skills and interests, building a “best fit” career marketing plan consistent with the candidate’s experience, interests, and job market demand
  • Takes a proactive approach to engaging, motivating, and guiding candidates in the utilization of LHH resources and technology tools
  • Demonstrates and shares expertise in current job-related technology including LinkedIn, AI, ChatGPT, Applicant Tracking Systems (ATS), Company and Business Research databases
  • Takes an active role helping candidates to connect to jobs utilizing LHH tools and resources to include referrals to LHH Recruitment Solutions, LHH Talent Finder, and Job Sites all in accordance with governmental requirements
  • Provide coaching expertise to help individuals during interviews and salary negotiations to confidently navigate the job search process and secure appropriate job opportunities
  • Manages time and priorities related to individual program deliverables and requirements, candidate activity reporting, participating in customer projects (sometimes on-site) and engage in LHH training and events when applicable
What we offer
What we offer
  • Growth opportunities within a human resources global leader
  • We prioritize learning to stay agile in an increasingly competitive business environment
  • We foster an open-minded environment where people spark new ideas and explore alternatives
  • Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan
  • Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs
  • In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable
  • Parttime
Read More
Arrow Right
New

Graduate/Assistant Building Surveyor

A well-established firm of Chartered Surveyors and Project Managers is seeking a...
Location
Location
United Kingdom , Leatherhead
Salary
Salary:
28000.00 - 43000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A degree in Building Surveying or related construction/property discipline
  • Desire to achieve APC and progress toward chartered status
  • Strong communication skills and client awareness
  • Organised approach and willingness to learn from senior surveyors
Job Responsibility
Job Responsibility
  • Preparing specifications, project briefs and technical documentation
  • Assisting with contract tendering and contract administration
  • Supporting project delivery, contractor management and budget control
  • Preparing drawings, elevations and floor plans using AutoCAD
  • Developing surveying skills through hands-on experience across multiple sectors
  • Engaging with clients and project teams to support successful project outcomes
What we offer
What we offer
  • Full APC support
  • Mobile phone and laptop provided
  • Healthcare benefits
  • Exposure to a variety of projects and sectors
  • Opportunities for early responsibility and career progression
  • Fulltime
Read More
Arrow Right
New

Network Architect

Our client, a renowned international company is looking for a Network Architect ...
Location
Location
Switzerland , Zug
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
April 30, 2026
Flip Icon
Requirements
Requirements
  • Deep Cisco IOS/NX-OS, Fortinet FortiGate experience
  • Advanced VLAN, VRF, trunking, routing, IPSec VPN skills
  • Solid grasp of OSPF, BGP, Layer 2/3 security
  • Proven work in firewall/switch hardening, ACLs, and segmentation
  • Expertise in 802.1X NAC including MAC-based authentication
  • Experience with Zabbix or equivalent for KPI monitoring/alerting
  • Advanced Ansible, YAML, Git, CI/CD experience
  • Python scripting a strong advantage
  • Strong Linux/Windows Server troubleshooting & scripting
  • Capable of designing secure/scalable networks
Job Responsibility
Job Responsibility
  • Collaborate with internal stakeholders to gather and formalize detailed VLAN and VM requirements
  • Translate functional and non-functional needs into technical specifications
  • Migrate VLANs and virtual machines to our new infrastructure
  • Configure and optimize Cisco/Fortinet switches, firewalls, and routing components
  • Validate post-migration connectivity, security, and performance
  • Implement hardening measures on firewalls and switches
  • Ensure compliance with Siemens-specific security frameworks
  • Design and implement 802.1X NAC including MAC-based authentication for legacy/non-802.1X devices
  • Enable secure onboarding and dynamic VLAN assignment
  • Architect and deploy centralized monitoring/logging using Zabbix or similar
Read More
Arrow Right
New

Yard Operative / Relief Van Driver

Join our team at Parkers Building Supplies, a respected independent builder’s me...
Location
Location
United Kingdom , St Leonards
Salary
Salary:
Not provided
grantandstone.co.uk Logo
Grant and Stone Limited
Expiration Date
February 18, 2026
Flip Icon
Requirements
Requirements
  • Full UK driving licence
  • Experience in a similar role within a builders’ merchant, construction, or trade environment (preferred but not essential)
  • Good knowledge of building materials and products (desirable)
  • Forklift licence (counterbalance) desirable but training may be provided
  • Strong customer service and communication skills
  • Ability to work in all weather conditions and perform manual handling duties
Job Responsibility
Job Responsibility
  • Assist customers in locating and loading building materials
  • Safely load/unload goods from supplier vehicles and customer collections using forklifts (if licensed)
  • Maintain yard organisation and cleanliness, ensuring materials are stored safely and correctly
  • Carry out regular stock checks and report shortages or damages
  • Follow all health & safety procedures, including PPE requirements
  • Deliver building materials to customers using a company van (3.5t or similar), ensuring safe and legal driving at all times
  • Plan efficient delivery routes in line with schedules provided
  • Ensure all goods are correctly loaded, secured, and signed for
  • Provide excellent customer service upon delivery, resolving minor queries where possible
What we offer
What we offer
  • Competitive salary
  • Pension scheme and paid holidays
  • Supportive team and positive work environment
  • Career development and training
  • Staff discount on building materials
  • Bonuses
  • Employee assistance program
  • Perks Membership
  • Fulltime
Read More
Arrow Right
New

Accountant V

This long-term contract position offers an exciting opportunity to contribute yo...
Location
Location
United States , Arlington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Accounting, or a related field
  • Minimum of 10 years of progressive accounting experience
  • Proven ability to perform month-end close activities and balance sheet reconciliations
  • Strong analytical skills with exceptional attention to detail
  • Excellent organizational abilities to manage multiple projects and meet deadlines
  • Effective interpersonal and communication skills, both written and verbal
Job Responsibility
Job Responsibility
  • Manage month-end close processes, ensuring timely and accurate financial reporting
  • Reconcile balance sheet accounts to maintain accuracy and compliance
  • Analyze financial data and provide insights to support decision-making
  • Collaborate with stakeholders to address accounting issues and improve processes
  • Utilize technical accounting knowledge to resolve complex financial challenges
  • Oversee multiple projects simultaneously while meeting deadlines
  • Apply sound judgment in ambiguous situations to ensure effective problem-solving
  • Maintain strong organizational skills to prioritize tasks and manage competing demands
  • Communicate effectively through written and oral channels to build relationships and share information
  • Contribute to the continuous improvement of accounting functions and processes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy