Entry Into Service Coordinator

• Monitor and coordinate all Entry-into-Service support activities
• Monitor and communicate Entry into Service delivery skylines to management and Business Aircraft stakeholders
• Collaborate with the Customer Response Team, Sales & Contracts, Customer Support and Customer Account Management organizations to ensure customer operational needs and challenges are well understood and act accordingly to fulfill their requirements
• Interface with the cross-functional departments to establish the budgets and strategic plan for implementing Entry-into-Service project initiatives
• Manage project activities in terms of deliverables, cost and billing reconciliation
• Initiate and maintain performance matrix (governance) pertaining to the departmental objectives/results
• Monitor the budgetary aspects of all Entry-into-Service activities and report accordingly

• Project Management, Business Administration or Commerce degree, or the equivalent
• Minimum of three (3) years of experience in the aerospace industry, preferably in a customer service environment
• Excellent communication and organizational skills
• Customer oriented
• Strong leadership skills
• Excellent facilitation and influence skills
• Ability to get things done in a collaborative environment
• Capable of working in a fast-paced environment
• Robust work methodology and understand priorities
• Ability to adapt and deal with a changing set of priorities

Preferably in a customer service environment

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program