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Entitlement Management Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States, Jacksonville

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

87280.00 - 130920.00 USD / Year

Job Description:

The Entitlement Management Analyst, AVP position is responsible for managing and ensuring secure user access across critical applications and systems, acting as a liaison between business units, IT, and security teams to analyze, set up, and review user entitlements while adhering to compliance standards and security policies.

Job Responsibility:

  • Managing access across diverse platforms like Mainframe, Eclipse US, and Salesforce Lightning
  • ensuring compliance with security standards and internal policies
  • performing QA against Access User Requests and mitigating security risks
  • entitlement provisioning and providing expertise for projects and audits
  • documentation and process improvement for CitiMarketPlace access requests
  • assisting with EERS Enterprise Role Effort and Mainframe resource cleanup projects
  • running reports for mainframe, Eclipse, and Salesforce platforms.

Requirements:

  • 5-8 years of experience in Information Security | Identity & Access Management
  • good understanding of mainframe security complexes (TopSecret, RACF)
  • knowledge of EERS Entitlement Review System
  • proficiency in MS Office applications (Excel, Word, PowerPoint)
  • knowledge of Retail Banking Business and Commercial Business applications
  • user production support experience
  • working knowledge of Cyber Security Standards
  • knowledge of JIRA and Microsoft Office for project management
  • ability to work with application teams for implementing and tuning reliable, available, and performing services
  • strong risk management skills
  • excellent influencing, facilitation, and partnering skills
  • excellent written and oral communication skills for business interaction
  • self-starter, flexible, innovative, and adaptive
  • strong interpersonal skills for collaborating with people at all organizational levels
  • ability to work collaboratively with global partners and navigate a complex organization
  • excellent project management and organizational skills, capable of handling multiple projects concurrently
  • bachelor's/university degree or equivalent experience, preferably in Information Security and Identity & Access Management.

Nice to have:

SailPoint Identity Management Product knowledge.

What we offer:
  • Medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including planned time off, unplanned time off, and paid holidays.

Additional Information:

Job Posted:
November 14, 2025

Expiration:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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