Enterprise Workforce Management Product Analyst, Citi

Citi

Location:
United States, Tampa

Category:
Human Resources

Contract Type:
Employment contract

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

Enterprise Workforce Management (EWM) is a new capability at Citi that provides Citi leaders and managers with frameworks, standards, procedures, and tools to ensure adequate Organizational Health and Resource Management across the bank. The Workforce Management Product Analyst supports EWM's technology capabilities and analytical efforts to enhance these processes, leveraging data insights to optimize workforce solutions.

Job Responsibility:

Collects and documents business requirements from partners and stakeholders to enhance technology capabilities and ensures mutual understanding with business partners
coordinates with technology and operations partners to ensure timely delivery and communication of enhancements
supports the collection, cleaning, and preparation of workforce data from various sources to ensure accuracy and consistency
conducts ad-hoc data analysis to identify trends, patterns, and insights related to workforce management initiatives
contributes to defining and tracking key performance indicators (KPIs) for workforce management projects and the adoption of new workforce tools
collaborates with senior analysts, product managers, and engineering teams to gather data requirements and support the measurement of product feature effectiveness
assists in the documentation of data processes, definitions, and analytical methodologies
ensures the accuracy, consistency, and reliability of workforce data, supporting data governance standards
prepares presentations and summaries of data analysis findings for review by senior team members and stakeholders
participates in the evaluation and implementation of new tools and technologies that enhance workforce management capabilities and data analysis
supports the broader team by providing data-driven insights for workforce planning, skills assessment, and organizational development
contributes to continuous improvement initiatives within the workforce management and skills management processes
understands and adheres to Citi’s policies, procedures, and risk management guidelines in all data handling and analysis activities

Requirements:

3-5 years of experience in a technology focused role, such as Data Analyst, Business Analyst, or a similar position, preferably within a corporate or financial services environment
demonstrated experience with data visualization tools (e.g., Tableau, Power BI, Looker) to create and maintain reports and dashboards
expertise with spreadsheet software (e.g., Microsoft Excel) for data organization and analysis
strong attention to detail, with a commitment to data accuracy and quality
excellent problem-solving skills and an analytical mindset, with the ability to translate business questions into requirements
good written and verbal communication skills, with the ability to articulate findings clearly and concisely
self-motivated, proactive, and eager to learn new technologies and analytical techniques
an interest in Human Resources, Workforce Management, or organizational dynamics

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Additional Information:

Job Posted:
September 23, 2025

Expiration:
October 17, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Enterprise Workforce Management Product Analyst

Citi

Location:United States, Tampa

Category:Human Resources

Contract Type:Employment contract