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Enterprise Technical Architect - DevSecOps

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Atlassian

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Location:
United States, Remote

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

106600.00 - 171200.00 USD / Year

Job Description:

The Atlassian Advisory Services team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations with some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.

Job Responsibility:

  • Create technical solutions and prescriptive guidance for direct customer engagements
  • Grow your existing deep technical expertise, staying up-to-date on all new capabilities to support varied customer needs
  • Understand technical requirements, guide implementation of solutions, and ensure successful adoption
  • Collaborate with Enterprise Solutions Strategists to map out a solution-specific journey with a given customer and deliver guidance and activities that ensure continued progress along that journey
  • Drive value with internal teams across product and Customer Success & Innovation to improve the Atlassian product offerings
  • Collaborate across Advisory Services and other internal and external teams to support the client, identify and promote expansion opportunities, and drive success
  • Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Requirements:

  • 8+ years of experience within SaaS companies
  • 2+ years of Enterprise customer-facing roles
  • Demonstrated expertise in DevSecOps
  • Experience with popular best-in-breed products in the DevSecOps space that support enterprise-grade SDLC and CI/CD pipelines
  • Background in software development and/or IT operations roles
  • Experience identifying, testing, deploying, and integrating best-in-breed tooling that satisfy customer requirements and improve the end-user experience across their entire SDLC pipeline
  • Experience with applications security, compliance, application hardening, and application of security best practices to software and infrastructure
  • Experience supporting the entire lifecycle of the Atlassian Ecosystem
  • Technical product demonstration, documentation, and presentation experience
  • Comfort speaking to and influencing a customer's technical teams
  • Experience helping an organization adopt an Atlassian or similar product

Nice to have:

  • Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams
  • Experience working with large customers in a consulting or technical expert capacity
What we offer:
  • health and wellbeing resources
  • paid volunteer days

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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