Enterprise Systems Admin Job at Gloucestershire County Council (Gloucester)

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Product Manager, Admin and Enterprise Platform

As Glean’s PM for the Admin Experience, you’ll own the experience and control pl...

Location

United States , San Francisco Bay Area

Salary:

175000.00 - 240000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

4+ years of product management experience in SaaS, building enterprise admin or platform experiences that drive activation, adoption, and scale
Strong technical foundation
comfortable with APIs, data models, and admin UX for complex, multi‑system configurations
Proven track record of shipping admin surfaces or consoles that measurably improve outcomes
Excellent written and verbal communicator who simplifies complexity and drives alignment across Engineering, Design, Customer Success, and GTM
Early adopter of AI—excited to build admin experiences that help customers scale AI‑powered knowledge discovery across their organizations

Job Responsibility

Partner deeply with enterprise admins and product teams to map onboarding, rollout, and adoption journeys
Chart the future of the AI powered admin experience
Own the roadmap for Admin Console: self‑serve onboarding, data source setup, health/status, notifications, and workspace‑wide configuration
Create adoption levers, guided setup, templates, recommended defaults, in‑product education, and safe experimentation, that make enterprise rollouts effortless
Collaborate closely with Connectors, Core Product, and Support to reduce setup friction and improve reliability at scale
Instrument and drive KPIs such as time‑to‑first‑value, connector setup success, workspace health score, admin engagement, and support burden reduction
Orchestrate cross‑functional launches with Design, Engineering, Customer Success, and Marketing to deliver impactful, on‑time releases
Build durable processes, release management, rollout guardrails, deprecation and migration playbooks, that keep velocity high as we scale

What we offer

Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

IT Support Specialist

The IT Support Specialist will serve as the main point of contact within the Ser...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

English Fluency Required (High B2-C1)
4+ years Customer Service experience, inclusive of 2 years min of service desk or related experience
Experience monitoring and maintaining network and security systems or relevant knowledge
Independent self starter with demonstrated ability to take on increasing levels of responsibility
Great communicator with the ability to work alongside a team across multiple locations
Experience with Active Directory, remote desktop tools, and ticketing systems
Experience with Google Workspace Admin, Okta, hard phone/softphone applications, and other various Enterprise applications preferred
Highly self-motivated and directed
Communicate ideas and recommendations to improve technology and work inefficiencies
Detail oriented, with an emphasis on accuracy & follow-up

Job Responsibility

Work within established troubleshooting guides and knowledge base to resolve tickets within time standards and provide resolutions for support tickets
Provide Service Desk support for all Enterprise IT related applications
Investigate root causes of tickets and proactively work to resolve root issues to reduce the issues
Responsible for prioritizing the resolution of tickets in queue and project work as needed, including for other office locations
Set up and maintain the office network, computer setup, distribution and employee onboarding
Provide replacement equipment in accordance with department policy
Track, account for and maintain inventory. Collect and track equipment after terminations or after it is no longer needed by employees. Ensure that equipment inventory is secured at all times. Submit requests for equipment orders. Report any missing or stolen equipment immediately
Handle complex issues and escalations independently, pulling in the other Service Desk teams as needed
Independently (or in collaboration with building staff), support, update, maintain IT conference room spaces and A/V equipment
Attend all meetings unless you receive approval to not attend in advance

What we offer

Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more
Leave the suit and tie at home
our dress code is casual
Enjoy office wide engagement activities, team events, happy hours and more
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Start your morning with free coffee
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program

Fulltime

Tier 3 Engineer – Linux, VMware, Compute

The engineer is required to have strong Admin, Operate and Manage skills in Linu...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 8 years of relevant experience in Enterprise Managed Service environment
Expertise in HPE Synergy and Proliant servers
Expertise in RedHat Linux
Expertise in VMware vSphere and SRM
Certification on the latest tracks of RHCE, RHCSA is required
Certification on the latest tracks like VMware VCP and HPE Service Guard is an added advantage
ITIL foundation certification on the latest track is preferred
Experience in leading technical teams or Projects is an added advantage
Flexible working in 24/7 support environment

Job Responsibility

Provide advanced support and strategic guidance
Lead complex issues, root cause analysis, and performance tuning
Supports transition and transformation initiatives, migrations, upgrades, and automation
Acts as a technical liaison between internal teams, customers, and third-party vendors
Mentor junior engineers and contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics

What we offer

Health & Wellbeing
Personal & Professional Development programs
Unconditional Inclusion initiatives.

Fulltime

L2 Engineer - Linux, VMware, Compute

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 5 years of relevant experience in Enterprise Managed Service environment
Expertise in RedHat Linux
Good working knowledge in VMware vSphere and SRM
Good working knowledge in HPE Synergy and Proliant servers
Good working knowledge in HPE Service Guard
Certification on the latest tracks of RHCE, RHCSA, is an added advantage
Certification on the latest tracks like VMware VCP is an added advantage
ITIL foundation certification on the latest track is preferred
Flexible working in 24/7 support environment

Job Responsibility

Provide support and strategic guidance
Lead P1 issues and calls
Supports transition and transformation initiatives, migrations, upgrades, and automation
Acts as a technical liaison between internal teams, customers, and third-party vendors
Contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

L2 Engineer - Linux, VMware, Compute

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 5 years of relevant experience in Enterprise Managed Service environment
Expertise in RedHat Linux
Good working knowledge in VMware vSphere and SRM
Good working knowledge in HPE Synergy and Proliant servers
Good working knowledge in HPE Service Guard
Certification on the latest tracks of RHCE, RHCSA, is an added advantage
Certification on the latest tracks like VMware VCP is an added advantage
ITIL foundation certification on the latest track is preferred
Flexible working in 24/7 support environment

Job Responsibility

Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

L2 Engineer - Linux, VMware, Compute

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 5 years of relevant experience in Enterprise Managed Service environment
Expertise in RedHat Linux
Good working knowledge in VMware vSphere and SRM
Good working knowledge in HPE Synergy and Proliant servers
Good working knowledge in HPE Service Guard
Certification on the latest tracks of RHCE, RHCSA, is an added advantage
Certification on the latest tracks like VMware VCP is an added advantage
ITIL foundation certification on the latest track is preferred
Flexible working in 24/7 support environment

Job Responsibility

Provide support and strategic guidance
Lead P1 issues and calls
Supports transition and transformation initiatives, migrations, upgrades, and automation
Acts as a technical liaison between internal teams, customers, and third-party vendors
Contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

L2 Engineer - Linux, VMware, Compute

The role involves providing IT services to global HPE customers with a strong fo...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 5 years of relevant experience in Enterprise Managed Service environment
Expertise in RedHat Linux
Good working knowledge in VMware vSphere and SRM
Good working knowledge in HPE Synergy and Proliant servers
Good working knowledge in HPE Service Guard
Certification on the latest tracks of RHCE, RHCSA, is an added advantage
Certification on the latest tracks like VMware VCP is an added advantage
ITIL foundation certification on the latest track is preferred
Flexible working in 24/7 support environment

Job Responsibility

Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA
Provide support and strategic guidance
Lead P1 issues and calls
Support transition and transformation initiatives, migrations, upgrades, and automation

What we offer

Health & Wellbeing benefits for physical, financial, and emotional wellbeing
Personal & Professional Development programs to achieve career goals
Unconditional inclusion to celebrate individual uniqueness

Fulltime

Site Reliability Engineer

The Site Reliability Engineer at Skyhigh Security will be responsible for monito...

Location

United States of America , San Jose

Salary:

Not provided

Skyhigh Security

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, electrical engineering or a related area, with 7+ years of SRE experience in a large enterprise organization
System admin experience on Linux environments
Experience with end-to-end monitoring setup for infra and applications
Experience with Prometheus, Grafana, ELK, Opensearch, Cloudwatch, PagerDuty and other monitoring tools
Solid experience with Cloud Technologies such as AWS and OCI
Good experience with containerized workloads tools like Kubernetes
Network knowledge (TCP/IP, UDP, DNS, Load balancing) and prior network administration experience is required
Experience with BGP, NAT, TCP/IP, iBGP, Proxies, Cross connects
Experience with L2/L3 switching, knowledge of Juniper and Cisco routing devices
Experience understanding and managing web servers (Apache, Tomcat, Nginx)

Job Responsibility

Perform Incident Management and Change Management to maintain the continuous availability of all Cloud Infrastructure services
Ensure all SRE and operating procedures are maintained and executed
Maintain a 24×7 production environment with a high level of service availability and perform quality reviews, manage operational issues
Perform root cause analysis for major incidents and drive the process by involving required stakeholders
Perform problem management by analyzing metrics, alarms and dashboards to troubleshoot problem areas, report issues to assist in performance tuning and fault finding
Implementation of proactive monitoring, alerting, trend analysis, and self-healing solutions
Explore and innovate new technologies, features, and tools to improve the platform and automate operational tasks using Bash, Python or any other programming language
Manage and maintain Runbooks and Standard Operating procedures
Manage, coordinate, and document all types of maintenance activities and outages
Perform patching and upgrades for vulnerability management

What we offer

Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement

Fulltime

Enterprise Systems Admin

Gloucestershire County Council

Location:
United Kingdom , Gloucester

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

Expiration:
February 01, 2026

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