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Trimble Inc. Logo Trimble Inc. · IT - Software Development

Enterprise Support Engineer

United States 91100.00 - 125200.00 USD / Year · Job Posted May 16, 2026
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Job Description

Elevate the Enterprise Experience as our next Enterprise Support Engineer! Are you a technical powerhouse ready to redefine how enterprise construction leaders succeed in the cloud? As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building advanced telemetry dashboards. Join Trimble to drive high-impact stability and innovation for the industries that build our world!

Job Responsibility

  • Act as the dedicated technical lead for enterprise customers, spearheading the resolution of complex cloud issues and Microsoft Azure integrations
  • Architect and develop sophisticated performance telemetry dashboards using web development tools to provide customers with proactive system stability insights
  • Collaborate directly with cloud engineering and solutions architecture teams to advocate for customer needs and drive issues through the development lifecycle
  • Provide strategic guidance on database customizations and operational best practices to enhance software effectiveness and business alignment
  • Manage high-priority support cases with rapid response times, ensuring enterprise-level service delivery and continuity across complex workflows

Requirements

  • 5+ years of experience in technical support or customer success within enterprise software environments
  • Deep proficiency in Cloud environments, specifically Microsoft Azure Cloud and integration technologies
  • Expert-level troubleshooting skills with the ability to translate complex technical concepts for non-technical audiences
  • Proven track record of building and maintaining long-term relationships with enterprise-level stakeholders
  • Solid understanding of enterprise software systems and cloud-based architecture

Nice to have

  • Hands-on experience with Trimble CMS Vista ERP or similar construction accounting and project management software
  • Proficiency in HTML, JSON, and CSS for building custom data visualizations
  • Familiarity with database performance tuning and CRM ticketing systems

What we offer

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • retirement plans
  • tax savings plans for health, dependent care and commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan
  • Bonus eligible
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