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We are seeking an Enterprise Subscription Analyst with a strong commercial mindset to join our Dublin-based team. This role is responsible for managing and optimising some of Bentley’s largest subscription contracts, ensuring timely renewals, accurate forecasting, and smooth transitions to our E365 program. The successful candidate will bring proven analytical skills and the ability to communicate insights with clarity and impact. Acting as a partner to sales teams and directly engaging with key stakeholders, you will support commercial decisions that influence recurring revenue performance.
Job Responsibility:
Manage a portfolio of enterprise accounts, ensuring timely renewals, accurate invoicing, and long-term client retention
Analyse user consumption data and perform subscription model calculations with precision and attention to detail
Translate complex datasets into clear, actionable insights for sales and other stakeholders
Identify opportunities for account growth, program conversion, and product expansion
Maintain accurate renewal and conversion forecasts, ensuring CRM and ERP data integrity
Collaborate closely with Sales, Finance, and Operations to deliver a seamless renewal process and resolve contract or billing queries
Communicate the value of Bentley’s Enterprise programs to clients, reinforcing retention and engagement
Maintain up-to-date knowledge of Bentley’s product portfolio to support commercial discussions effectively
Requirements:
Up to 3 years of experience in subscription management, revenue operations, or commercial program management within a SaaS or enterprise environment
Strong analytical skills with advanced Excel proficiency and the ability to work with large datasets
Commercial acumen with the ability to apply business drivers in contract and renewal scenarios
Excellent verbal and written communication skills, able to present information clearly to diverse audiences
Strong organizational skills with the ability to balance multiple priorities and deadlines
Demonstrated success working cross-functionally and influencing outcomes without direct authority
Experience with CRM platforms (such as Salesforce) and subscription billing systems
A proactive, results-oriented approach with a track record of achieving or exceeding goals
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