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The Enterprise Solutions Manager drives operational excellence and client success through strategic analysis, process optimization, and cross-functional project management. You'll serve as a critical bridge between our global talent network and enterprise clients, working directly with leadership to scale operations and deliver world-class AI solutions. This role combines client-facing responsibilities with deep operational oversight, requiring both technical acumen and exceptional relationship management skills.
Job Responsibility:
Partner with Directors on client meetings, requirement scoping, and strategic solution design
Serve as bridge between enterprise clients, global talent network, and internal delivery teams
Design and implement scalable operational processes from 0-1
Collaborate extensively with product and engineering teams on technical handoffs and automation
Lead project delivery, performance analysis, and quality optimization across workflows
Conduct daily team reviews and mentor operational staff
Build data-driven insights and support real-time analytics initiatives
Requirements:
Experience in consulting, banking, technology, or high-growth startup environments
Proven track record building operations and processes from 0-1
Strong project management experience with complex, multi-stakeholder initiatives
5+ years experience in a client-facing role working with enterprise accounts and stakeholder management
Advanced proficiency in Excel, Google Suite, and data analysis tools
Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
Strong bias toward action with demonstrated ownership mentality
Nice to have:
Experience with SQL, business intelligence tools, or automation platforms preferred
What we offer:
Bonuses and equity are included in offers above entry level
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