Enterprise Solutions Engineer Job at GoFundMe

Job Description

We are seeking a highly experienced Enterprise Solutions Engineer to serve as a strategic technical leader supporting our most complex, high-value nonprofit and social impact organizations. This individual will operate as a senior product expert, technical strategist, and trusted advisor throughout the enterprise sales and customer lifecycle. In this role, you will partner closely with enterprise account executives, customer success leaders, and product teams to design and articulate solutions that address the sophisticated technical needs of world-class nonprofits. You will architect solutions, guide technical evaluations, lead discovery conversations, and communicate the long-term value of our platform and ecosystem. As a senior member of the Solutions Engineering team, you will help shape our go-to-market strategy, elevate our technical storytelling, and influence the future direction of our product.

Job Responsibility

Lead in-depth, multi-stakeholder technical discovery across enterprise organizations with complex systems, compliance requirements, and global operations
Translate sophisticated business problems into scalable solutions leveraging our platform, APIs, and partner ecosystem
Architect end-to-end integrations and solution frameworks, accounting for security, performance, data models, and long-term scalability
Serve as the principal technical counterpart to Enterprise AEs, helping shape deal strategy, competitive positioning, and solution differentiation
Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases
Own and guide technical evaluations, proof-of-concepts, and prototype solutions for high-value opportunities
Act as a senior liaison between customer-facing teams and the product organization, providing nuanced insights into enterprise requirements
Advise on roadmap direction, feature prioritization, and cross-functional initiatives that enable enterprise growth
Mentor and coach other Solutions Engineers, elevating technical rigor and solution quality across the team
Stay on top of emerging technologies, industry shifts, AI advancements, and market trends affecting enterprise nonprofits
Contribute to assets such as solution guides, technical documentation, demo frameworks, and industry content

Requirements

10–15 years of experience in solutions engineering, sales engineering, enterprise architecture, implementation consulting, or a related technical pre-sales role
Expert-level knowledge of SaaS platforms, APIs, and systems
Exceptional communication skills, capable of engaging both deeply technical architects and C-suite executives with equal clarity
Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders
Strong proficiency in designing architectural diagrams, integration patterns, and scalable solution frameworks
Proven ability to navigate ambiguity, lead discovery with large/global organizations, and drive outcomes in long sales cycles
A seasoned storyteller who can articulate technical value propositions in compelling, mission-aligned ways
Passion for the nonprofit sector and a desire to help organizations leverage technology to achieve transformational impact
Ability to travel for customer meetings, workshops, and industry events

Nice to have

Experience working within or supporting enterprise-level nonprofits, international NGOs, higher education, or large social impact organizations
Familiarity with data privacy, security frameworks (SOC2, ISO), and enterprise IT governance
Experience guiding POCs, complex RFP responses, or multi-phase architecture engagements
Preferred expertise in nonprofit technology ecosystems—including Salesforce NPSP/Nonprofit Cloud, data infrastructure, martech, and fundraising tech
Familiarity in Salesforce
Familiarity in Nonprofit and fundraising tech ecosystems

What we offer

Competitive pay and comprehensive healthcare benefits
Financial assistance for things like hybrid work, family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs

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Enterprise Solutions Engineer

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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