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Smartsheet Logo Smartsheet · IT - Software Development

Enterprise Solutions Engineer

United Kingdom, London · Job Posted April 24, 2026
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Job Description

Smartsheet is looking for an Enterprise Solutions Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption.

Job Responsibility

  • Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
  • Partner with Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
  • Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  • Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners
  • Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries
  • help define best practices for broad usage across large enterprises
  • Collaborate with Product teams to ensure offerings align with customer needs
  • Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects
  • Perform other duties as assigned

Requirements

  • 1-3+ years of experience as a Solutions Engineer in the SaaS and/or enterprise software industry
  • Technical leadership and outstanding customer-facing skills
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
  • Ability to quickly build credibility, as well as understand and resolve customer technical issues
  • Strong competence participating in a complex, solution-based enterprise sales process
  • Experience in solution design or solution architecture related to collaboration/workflow/project management
  • Willing to travel periodically based on customer and business need
  • Legally eligible to work in the UK on an ongoing basis

What we offer

  • Employer-paid Private Medical and Dental, additional cost for family members
  • Monthly contributions toward your pension
  • 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
  • Teleworking options from any registered location in the UK (role specific)
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