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Cresta Logo Cresta · IT - Software Development

Enterprise Solutions Engineer

United States 160000.00 - 185000.00 USD / Year · Job Posted December 07, 2025
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Job Description

As an Enterprise Solutions Engineer you will partner with Enterprise Account Executives to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta’s technical teams.

Job Responsibility

  • Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
  • Partner with Enterprise Account Executives to discover and understand the prospect's situation and challenges
  • Lead discovery calls with prospective customers & internal cross functional teams to build and deliver product demos
  • Provide prospects with insights and learnings from your experience
  • Drive adoption during proof of values by training individual managers and users
  • Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
  • Deliver captivating product demos highlighting value propositions
  • Run ROI workshops to translate our solution into a financial business case proposal
  • Provide feedback to product management about the successes and failures in the field

Requirements

  • 4+ years of experience in customer-facing roles
  • 1–3 years in a technical pre-sales capacity supporting large enterprise sales cycles
  • Deep hands-on expertise with Conversational AI and CCaaS platforms
  • Experience with Salesforce.com, contact center infrastructure, and enterprise SaaS environments
  • Known for a strong work ethic, enthusiasm, and thoughtful engagement
  • Desire to practice and prepare presentations meticulously
  • Natural problem-solver
  • Fast learner with a passion for new technology
  • You embody our core Operating Principles

What we offer

  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO
  • Paid parental leave for all new parents
  • Retirement savings plan
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • In-office meal program and commuter benefits provided for onsite employees
  • Offers Equity
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