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Technology & Operations is the backbone of BlackRock’s global platform — a diverse team of 4,000+ professionals who design, build, and run the systems that support every aspect of our business. Within Tech & Ops is our Enterprise Services team, which is responsible for managing corporate Real Estate Services, Enterprise Resilience, Workplace Experience, and Executive Operations to deliver a safe, resilient, high-performance workplace and related services. As Enterprise Services Business Manager (Associate), you’ll be part of the Technology & Operations COO Office, that is focused on Business Management for Enterprise Services. You will support the teams that connect and empower the employee experience across 25,000+ employees worldwide. Your role goes beyond budget oversight — you’ll help shape how we invest in our real estate platform and help shape the employee experience across BlackRock. You’ll collaborate across Technology & Operations, translating strategy into action through financial planning, performance analysis, and process transformation. You’re a strategic partner, a change agent, and a trusted advisor who thrives in complexity and drives clarity in a fast-paced, global environment.
Job Responsibility:
Strategic Planning: Lead the annual budgeting process for Enterprise Services, partnering with FP&A and cross-functional teams to develop short- and long-term operating plans
Financial Management: Oversee budgets and forecasts, monitor expenses, and identify opportunities to optimize spend and improve outcomes
Vendor Management: Drive high-impact vendor negotiations and relationship management, ensuring strategic alignment, cost-effectiveness, and long-term value creation across critical partnerships
Performance Analysis: Build and maintain financial models, analyze key drivers, and present insights to senior leadership
Process Improvement: Enhance business management processes to improve data access, planning, and decision-making
Governance & Risk: Ensure adherence to policies and procedures, while identifying areas for improvement and implementing best practices
Talent & Risk Delivery: Support the delivery and execution of firmwide talent, risk, and strategic initiatives within the Enterprise Services, ensuring alignment with broader Technology & Operations priorities
Cross-Functional Leadership: Contribute to strategic initiatives across Technology & Operations and the broader firm
Requirements:
Bachelor’s degree in Finance, Accounting, or a related field
3-5 years of experience in business management, finance or technology, ideally within financial services industry
Proven track record of delivering high-quality work and driving strategic outcomes
High level of integrity, discretion, and sound judgment
Curiosity and creativity in approaching challenges and identifying opportunities
Financial Expertise: Strong background in financial modeling, forecasting, and budgeting, with deep understanding of financial statements and metrics
Analytical Thinking: Structured problem-solver who can navigate ambiguity and deliver clear, actionable solutions
Collaboration & Communication: Effective communicator who builds trust across teams and adapts messaging for diverse audiences
Initiative & Ownership: Self-starter who takes accountability and drives continuous improvement
Technical Skills: Advanced Excel and PowerPoint proficiency
experience with Coupa as well as PowerBI for data visualization and dashboard development to support strategic decision making
Nice to have:
Experience with cloud financial modeling is a plus
Experience with ERP systems like TM1 (preferred), SAP, Cognos, EssBase, is a plus
Business & Tech Fluency: Familiarity with product/project management, Agile methodologies, and enterprise technology platforms