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Vodafone Logo Vodafone · IT - Software Development

Enterprise Security Implementation Specialist

India, Bangalore · Job Posted January 21, 2026
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Job Description

We are seeking an Enterprise Security Implementation Specialist to support enterprise customers in safely implementing Fortinet and Zscaler products to improve their security posture by reducing risks. This role involves new customer onboarding, incident management, and change management, ensuring that all tasks are completed within SLA.

Job Responsibility

  • Build new virtual instances of firewalls
  • Collaborate with customers to obtain firewall rules
  • Work with internal teams to complete customer onboarding
  • Complete firewall provisioning within SLA
  • Proactively monitor firewalls using monitoring tools and address alerts
  • Handle customer-initiated incidents
  • Escalate cases to Level 2 with a triage within SLA
  • Analyse and implement changes raised by customers without causing outages
  • Ensure all changes are implemented within SLA

Requirements

  • Experienced in implementing and managing Fortinet and Zscaler products
  • Proficient in building virtual instances of firewalls
  • Skilled in collaborating with customers and internal teams
  • Capable of monitoring and managing incidents proactively
  • Adept at analysing and implementing changes without causing outages
  • Committed to meeting SLAs and ensuring high-quality service delivery

What we offer

  • Opportunity to work with cutting-edge security technologies
  • Collaborative and inclusive work environment
  • Professional growth and development opportunities
  • Competitive compensation and benefits package
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