Enterprise Sales Development Representative Job at Hootsuite (Toronto)

Job Description

Hootsuite works with companies around the world helping them to champion the power of human connection through social media. We’ve also recently acquired the world’s leading social listening platform, Talkwalker. Talkwalker gathers data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and actionable consumer insights. We’re seeking a Sales Development Representative (SDR) to help us expand Hootsuite’s and Talkwalker’s customer base. You’ll use outbound prospecting strategies to identify and target prospects, and initiate the first outreach to identify sales opportunities. Your goal is to help book meetings and fill the pipelines for the enterprise sales team. This is a hybrid role open to candidates in Toronto or Vancouver and will report into the Manager, Sales Development.

Job Responsibility

Work closely and collaboratively with Enterprise Account Executives to develop and implement appropriate prospecting strategies
Maintain strong relationships with the marketing team, leveraging campaigns to aid in outbound reach out
Use technology such as Linkedin Sales Navigator and 6Sense to build pipeline
Connect with Enterprise prospects and qualify opportunities through calls, emails, social media, and other channels
Partner with account executives to gain access to key stakeholders in target accounts using a combination of cold outreach techniques
Identify the needs and challenges of the prospective customer
Determine the prospect's interest in Hootsuite/Talkwalker’s products and services
Schedule meetings for sales representatives with key contacts in prospective accounts
Achieve and exceed pipeline contribution and activity goals as set out by your manager
Perform related duties as assigned

Requirements

Some practical experience in a customer service, inbound sales or sales development position, ideally in a similar business development or sales environment
Self-starter who desires to learn, grow, and excel in their role and enjoys being measured by targets
Interest in social media, social listening and digital marketing
Attention to detail and ability to perform administrative tasks/update CRM
ability to strategically research and develop accounts for prospecting
Comfort with, and desire to, cold calling and outreach (email, social, video, direct mail etc)
Comfort in front of the camera and on the phone
Excited to thrive in a dynamic environment
Strong business acumen, and/or an educational background in business
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs
Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

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Enterprise Sales Development Representative

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