CrawlJobs Logo

Enterprise Resource Planning Specialist Advisor

nttdata.com Logo

NTT DATA

Location Icon

Location:
India , Bangalore

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Enterprise Resource Planning Specialist Advisor role at NTT DATA involves leading the implementation of customer service solutions using Dynamics 365. Candidates should have over 10 years of experience in Dynamics 365 and Power Platform, with strong skills in .NET and Azure services. The position requires mentoring engineers and ensuring best practices in ALM and CI/CD.

Job Responsibility:

  • Deliver end-to-end features in Customer Service: Case/Queue/Routing, Omnichannel for Customer Service (voice/chat/digital), Customer Service Workspace, Knowledge, SLAs/Entitlements, Timeline/Activities, Email/Templates, Macros & Agent Scripts
  • Design and implement customizations: Model-driven Power Apps, Dataverse schema (tables, relationships), forms/views/business rules, JavaScript/TypeScript form scripting, PCF (React/TS), plugins/custom workflow actions (.NET/C#), and Power Automate flows
  • Integrate with enterprise systems (Azure Functions/Service Bus/Logic Apps, API Mgmt, CTI via Channel Integration Framework)
  • ensure secure, scalable contracts and error handling
  • Set up and govern solution layering (managed/unmanaged), ALM, and CI/CD (Azure DevOps/GitHub) across Non-Prod → Prod
  • implement automated tests and quality gates
  • Drive performance, telemetry, and supportability (Application Insights, diagnostics), and data/security model (roles, teams, field-level security, auditing)
  • Champion Copilot and AI features (summarization, suggested replies, case classification) and responsible-AI usage
  • Mentor engineers, review PRs, create technical specs/decision records, and collaborate with Product, Architecture, and Support

Requirements:

  • 10+ years building on Dynamics 365/Dataverse, with deep Customer Service & Omnichannel delivery
  • strong .NET/C#
  • Expert in Power Platform (Power Apps, Power Automate), PCF (React/TS), plugins/workflows, JavaScript/TypeScript
  • Proven integrations with Azure services (Functions, Service Bus/Events, Logic Apps), CIF/CTI, and enterprise identity
  • Hands-on ALM/CI-CD for D365 solutions (solution pack/unpack, environment strategy, automated deployments, test automation)
  • Strong stakeholder leadership, troubleshooting at scale, and documentation

Additional Information:

Job Posted:
February 21, 2026

Work Type:
On-site work
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Enterprise Resource Planning Specialist Advisor

Digital Enterprise Sales Azure Specialist

Digital Enterprise Sales (DES), as part of Microsoft’s Global Enterprise Sales o...
Location
Location
United States , Atlanta
Salary
Salary:
40.96 - 80.96 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
  • Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience
  • 3+ years of solution sales or consulting services sales experience
Job Responsibility
Job Responsibility
  • Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms
  • Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans
  • Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team
  • Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure to meet customer’s business and technical objectives. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling
  • Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has a fundamental understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars
  • Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners
  • Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases
  • Embody our Culture & Values
  • Fulltime
Read More
Arrow Right

Digital Enterprise Sales Specialist- Cloud & AI -Arabic Speaking

Digital Enterprise Sales (DES), part of Microsoft's Global Enterprise Sales orga...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
  • Fluency in Arabic & English
  • Technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND technology-related sales or account management experience OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND technology-related sales or account management experience
  • Solution sales or consulting services sales experience
Job Responsibility
Job Responsibility
  • Customer-First Mindset: Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms
  • Trusted Advisor: Be a key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans
  • Team Collaboration: Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a solid team
  • Technical Acumen: Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure to meet customer’s business and technical objectives. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling
  • Digital Transformation & Solution Enablement: Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has a fundamental understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars
  • Stakeholder Partnership: Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams to identify and engage business subject matter decision makers at the customer's/partner's business and maximize scale through partners
  • Deal Orchestration & Cross-Functional Sales Enablement: Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases
  • Fulltime
Read More
Arrow Right

Digital Enterprise Sales Specialist- Cloud & AI -Arabic AND French Speaking

Digital Enterprise Sales (DES), part of Microsoft's Global Enterprise Sales orga...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
  • Fluency in French & Arabic & English
Job Responsibility
Job Responsibility
  • Customer-First Mindset: Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms
  • Trusted Advisor: Be a key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans
  • Team Collaboration: Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a solid team
  • Technical Acumen: Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure to meet customer’s business and technical objectives. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling
  • Digital Transformation & Solution Enablement: Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has a fundamental understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars
  • Stakeholder Partnership: Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams to identify and engage business subject matter decision makers at the customer's/partner's business and maximize scale through partners
  • Deal Orchestration & Cross-Functional Sales Enablement: Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases
Read More
Arrow Right

Digital Technical Program Lead Analyst

Citibank, N.A. seeks a Digital Technical Program Lead Analyst for its Irving, Te...
Location
Location
United States , Irving
Salary
Salary:
165300.00 - 193400.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
June 11, 2026
Flip Icon
Requirements
Requirements
  • Master’s degree, or foreign equivalent, in Project Management, Information Technology and Management, Business Administration, or related field and 3 years of experience as a Software Development Specialist Advisor, Project Manager, IT Business Analyst, Business Analyst, Deputy Manager or related position involving digital engineering program and project management
  • Alternatively, employer will accept a bachelor’s degree in the stated fields and 5 years of the specified progressive, post-baccalaureate experience
  • Applications development and deployment
  • Agile methodologies, Kanban, Agile Leadership
  • Program management including program improvement and resource allocation
  • Enterprise design building
  • Stakeholder communication and collaboration to gather, analyze, and validate business needs
  • At least 2 years of experience must include: Jira
  • Confluence
Job Responsibility
Job Responsibility
  • Drive delivery of complex investment programs playing key role in engineering projects that span the organization in support of the Complex Investment Program Delivery initiatives
  • Contribute to technical strategy planning, system design selection and decision-making processes pertaining to the subject products and services
  • Plan, execute and deliver projects related to existing technology products and programs from inception to completion
  • Assume leadership of programs and drive the business requirement gathering and impact analysis processes
  • Lead the Product Increment planning for involved products working with engineering teams
  • Direct program management activities across business lines including Product Tech, Engineering, and technical project management teams participating in the investment program
  • Provide support on in-flight programs under duress as needed
  • Interface with senior management on program assessments
  • Liaise between various teams and architectures, overseeing gaps between the teams, processes and systems, while removing all blocking issues undermining successful delivery
  • Manage complex initiatives ensuring efficient collaboration and communication among participants, and drive Agile methodologies using tools like Jira and Confluence
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards
  • Fulltime
Read More
Arrow Right

Enterprise Technical Sales Specialist

Meta is seeking an exceptional individual to serve as an Enterprise Technical Sa...
Location
Location
China , Hong Kong
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years Enterprise sales experience
  • Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
  • Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
  • Analytical and problem-solving experience with large-scale systems
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Fluency in Mandarin Chinese and English are required as this role will collaborate with external stakeholders whose usual business language is Mandarin Chinese and English
  • Bachelor's degree
Job Responsibility
Job Responsibility
  • Prospect, Identify and Design technical solutions in partnerships with clients to address their business needs to advance their progression towards an AI Agentic future centered on the current Meta Business Messaging platform
  • Bring in advanced engineering resources as needed to accelerate new use cases
  • Leverage platform strategic partners to build additional solutions as relevant
  • Demonstrate the ability to bridge business and technical conversations to unlock access to multiple client stakeholder budgets
  • Prospect, develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
  • Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including prospecting initiatives, net new pipeline targets, competitive displacement assessing and mitigating risks, and removing blockers
  • Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
  • Work with cross-functional teams to develop strategies to scale client-facing activities
  • Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
  • Effectively communicate client feedback internally to identify feature gaps and improvement opportunities
What we offer
What we offer
  • Meta offers benefits
  • Fulltime
Read More
Arrow Right

Enterprise Technical Sales Specialist

Meta is seeking an exceptional individual to serve as an Enterprise Technical Sa...
Location
Location
Indonesia , Jakarta
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years Enterprise sales experience
  • Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
  • Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
  • Analytical and problem-solving experience with large-scale systems
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Fluency in Bahasa Indonesia and English are required as this role will collaborate with external stakeholders whose usual business language is Bahasa Indonesia and English
  • Bachelor's degree
Job Responsibility
Job Responsibility
  • Prospect, Identify and Design technical solutions in partnerships with clients to address their business needs to advance their progression towards an AI Agentic future centered on the current Meta Business Messaging platform
  • Bring in advanced engineering resources as needed to accelerate new use cases
  • Leverage platform strategic partners to build additional solutions as relevant
  • Demonstrate the ability to bridge business and technical conversations to unlock access to multiple client stakeholder budgets
  • Prospect, develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
  • Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including prospecting initiatives, net new pipeline targets, competitive displacement assessing and mitigating risks, and removing blockers
  • Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
  • Work with cross-functional teams to develop strategies to scale client-facing activities
  • Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
  • Effectively communicate client feedback internally to identify feature gaps and improvement opportunities
  • Fulltime
Read More
Arrow Right

Enterprise Technical Sales Specialist

Meta is seeking an exceptional individual to serve as an Enterprise Technical Sa...
Location
Location
Argentina , Buenos Aires
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years Enterprise sales experience
  • Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
  • Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
  • Analytical and problem-solving experience with large-scale systems
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Bachelor’s degree
  • Fluent English
Job Responsibility
Job Responsibility
  • Prospect, Identify and Design technical solutions in partnerships with clients to address their business needs to advance their progression towards an AI Agentic future centered on the current Meta Business Messaging platform
  • Bring in advanced engineering resources as needed to accelerate new use cases
  • Leverage platform strategic partners to build additional solutions as relevant
  • Demonstrate the ability to bridge business and technical conversations to unlock access to multiple client stakeholder budgets
  • Prospect, develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
  • Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including prospecting initiatives, net new pipeline targets, competitive displacement assessing and mitigating risks, and removing blockers
  • Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
  • Work with cross-functional teams to develop strategies to scale client-facing activities
  • Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
  • Effectively communicate client feedback internally to identify feature gaps and improvement opportunities
Read More
Arrow Right

Enterprise Technical Sales Specialist

Meta is seeking an exceptional individual to serve as an Enterprise Technical Sa...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years Enterprise sales experience
  • Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
  • Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
  • Analytical and problem-solving experience with large-scale systems
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Bachelor’s degree
Job Responsibility
Job Responsibility
  • Prospect, Identify and Design technical solutions in partnerships with clients to address their business needs to advance their progression towards an AI Agentic future centered on the current Meta Business Messaging platform
  • Bring in advanced engineering resources as needed to accelerate new use cases
  • Leverage platform strategic partners to build additional solutions as relevant
  • Demonstrate the ability to bridge business and technical conversations to unlock access to multiple client stakeholder budgets
  • Prospect, develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
  • Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including prospecting initiatives, net new pipeline targets, competitive displacement assessing and mitigating risks, and removing blockers
  • Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
  • Work with cross-functional teams to develop strategies to scale client-facing activities
  • Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
  • Effectively communicate client feedback internally to identify feature gaps and improvement opportunities
Read More
Arrow Right