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The Enterprise Resource Planning Advisor role requires over 8 years of experience in delivering Dynamics 365 Customer Engagement and Power Platform solutions. The candidate will work within Agile teams, providing technical leadership and mentoring junior developers. Strong expertise in Dynamics 365 CE, Power Platform, and quality assurance processes is essential for success in this position.
Requirements:
8+ years relevant experience
Deliver innovative Dynamics 365 Customer Engagement (CE) and Power Platform solutions across all stages of the development lifecycle: analysis, design, development, testing, training, implementation, and service transition
Apply deep expertise in the Dynamics 365 CE suite, particularly Customer Service and Sales modules
Leverage the full Power Platform suite, including Power Apps (Model-Driven and Canvas), Dataverse, Copilot, Power BI, and Power Automate
Implement best-practice low-code solutions and, where appropriate, pro-code extensions (e.g., plugins, JavaScript), as well as integrations with Azure services and the Microsoft 365 suite
Collaborate with customer stakeholders to build high-performing, cross-functional teams
Work within Agile development teams, partnering with business analysts, solution architects, and IT professionals to deliver Dynamics 365 and Power Platform solutions
Supporting Agile ceremonies, including Sprint Planning, Sprint Reviews, and retrospectives
Provide technical leadership, guidance, and mentoring to junior developers
Oversee quality assurance processes, including peer reviews and adoption of best practices to ensure high-quality delivery
Ensure scalability, security, and performance optimisation
Establish Application Lifecycle Management (ALM) processes for Dynamics and Power Platform, including solution management, source control, and CI/CD pipelines using Azure DevOps