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Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are looking for an Enterprise Resilience QA Senior Analyst with disciplinary knowledge to contribute to the development of new techniques and the improvement of processes and work-flow for the area or function.
Job Responsibility:
Support Citigroup's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM)
Conduct quality assurance (“QA”) reviews on Continuity of Business (COB) third party vendors across all Global Products/Functions (“Sectors”) and Regions by applying a risk-based methodology
Produce requirements documentation in both written and diagrammatic form
Data analysis, Excel modeling and Workflow mapping
Requirements:
3-5 years Experience in Third Party/third party oversight, risk and relationship management
Experience of technology project management, Data modeling and workflow mapping
2+ years experience working with internal/external audit/regulatory groups is preferred
Fluency in English
Ability to work on multiple projects simultaneously
Track record as a strong analyst – recognized as able to deliver work in pressured environments
Hands on approach and able to manage own work load whilst taking direction
Attention to detail and ability to discuss document and confirm process flows
Sufficiently experienced to provide feedback for areas of improvement and realign strategy accordingly
Collaborative approach, must be able to work closely with senior business sponsors and promote consensus decisions that are right for the organization
Advanced project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
Bachelor’s/University degree or equivalent experience
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities