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The Enterprise Resilience Operations Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Job Responsibility:
Continuity of Business / Crisis Management Lead and manages security and solutions for multiple functional areas
Defines, implements, and applies area wide security and or Continuity of Business policies and standards by leveraging knowledge of globally accepted information security and or Continuity of Business principles. Identifies and utilizes a global risk management model
Manage and monitor all related Continuity of Business deliverables such as : Business Impact Analysis, Business Recovery Plans, Table Top Exercises
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Extensive experience with financial risk and/or relationship management
Knowledge of Citi business operations
Ability to manage projects, expectations and maintain key relationships
Familiarity with the emerging regulatory environment as it relates to Business Disruption risk management
Advanced project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
Excellent verbal and written communication skills
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources